# Contact Cox Business ## How can we help? We're always happy and ready to help in any way you need. Contact us by phone, chat or text to discuss your business needs and learn more about our services. [Chat Now](https://www.cox.com/business/contact-us.html) --- **New MyAccount Portal:** The new and improved Cox Business MyAccount portal gives you more control. [Learn more](https://www.cox.com/business/learn/myaccount.html?campcode=alertbanner) --- ## Quick self-help tools - **[Manage your equipment](https://myaccount.coxbusiness.com/home.cox#bhome-form:myequipment)** - **[Pay your bill](https://myaccount.coxbusiness.com/billingtool/billpaymanagement.cox)** - **[Add new service](https://www.cox.com/business/offers/shop-all-offers.html)** - **[Get service support](https://www.cox.com/business/support/home.html)** ## Let's get in touch We're always happy and ready to help in any way you need. Here are a few ways to get support for your Cox Business account and services. ### Live Chat Quickly chat with Oliver or a live agent to discuss sales, billing or account information and get technical support. | Support Type | Hours | | :--- | :--- | | Tech and Billing Support | 24 hours a day, 7 days a week | | Sales Support | Mon - Fri: 8am - 9pm ET | | Sales Support (Saturday) | 10am - 7pm ET | | Sales Support (Sunday) | Closed | [Chat Now](https://www.cox.com/business/contact-us.html) ### Call Sales Check in on a pending order, upgrade your existing services or set up a new Business account. | Support Type | Hours | | :--- | :--- | | Sales | Mon - Fri, 8am - 9pm ET | | Sales (Saturday & Sunday) | Closed | **Call:** [1-800-261-4021](tel:1-800-261-4021) ### Call Support Get help with checking your balance, making a payment and getting tech support for your services. | Support Type | Hours | | :--- | :--- | | Tech Support | 24 hours a day, 7 days a week | | Billing Support | Mon - Fri, 8am - 5pm Local Time | | Billing Support (Saturday & Sunday) | Closed | **Call:** [1-866-272-5777](tel:1-866-272-5777) ### SMS Text Support Use text for fast answers to all your service and support needs. | Support Type | Hours | | :--- | :--- | | Tech and Billing Support | 24 hours a day, 7 days a week | **Text:** [36009](sms://36009) [*SMS Terms & Conditions](https://www.cox.com/aboutus/policies/sms-terms.html) ## Cox Business MyAccount Updates With the new and improved MyAccount portal from Cox Business, you're in control. Included with your Cox Business services, it's all right at your fingertips anytime, anywhere. - Perform a health check on your services and reset your equipment - Easily configure key features and settings like voicemail and call forwarding - View your balance and schedule payments [Learn more](https://www.cox.com/business/learn/myaccount.html?campcode=imagebanner) ## Payment Mailing Addresses | Address Type | Address | | :--- | :--- | | Payment Address | PO Box 53249, Phoenix, AZ 85072-3249 | | General Mailing Address | PO Box 53249, Phoenix, AZ 85072-3249 |