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Cox Business Complete Care

Cox Business Complete Care delivers reliable, efficient IT support and security for small businesses.

  • 24/7 live business IT support
  • Company-wide coverage for all employees and devices
  • Monitoring and virus protection

Thank you for being a valued Cox Business customer.

Learn more about our IT Support with Complete Care Solutions today!

Call To Learn More About Our Flexible Plans

Learn how we can help support your business needs and challenges with a comprehensive plan. Speak to our experts with a dedicated appointment that works for you. We can provide business solutions and help answer any questions.

Small Business IT Support Service

Why Your Company Needs Cox Business Complete Care

Common IT issues can hurt a small business with lost productivity, time and money. With Complete Care, get company-wide coverage, 24/7 remote IT support, over-the-phone break/fix and how-to support for businesses with up to 20 users at a flat monthly service rate*. For organizations with more than 20 users, we offer Complete Care Helpdesk, featuring the same support as Complete Care, but optimized for a larger user base. This gives businesses the flexibility to scale users as needs change, without long-term commitment


  • Get instant small business IT support, like network configuration and troubleshooting.
  • Solutions provided for every device on your network, including tablets and printers.
  • Protect your business and data against cyber threats, such as viruses, malware and spyware.
  • Receive software application, managed cloud backup and static IP support.

Cox Business Complete Care Benefits

Monitoring and Troubleshooting

Avoid costly downtime with personal tech assistant software that helps troubleshoots PC-related issues to ensure maximum reliability.

Advanced Security Suite

Safeguard against security breaches and cyber-attacks before they happen with device and network optimization.

Solutions for Any Device

Small business owners can easily connect printers and other WiFi-enabled devices with live, expert guidance.

24/7 Technical Support

Get instant, live support from knowledgeable technicians when you need it for guaranteed service reliability.


For Helpdesk customers, scale as the needs of your business change, while providing employees with support for their devices, computers, tablets and printers.

Cost Efficient

For businesses under 20 users, a $29.99 flat monthly fee covers all users. Businesses with more than 20 users are charged an additional $10 per month for each user, providing flexibility to scale without long-term commitment.*

*Some exceptions apply. Taxes extra. Please refer to Complete Care terms.

Cox Business Complete Care Resources

Cox Business Complete Care FAQs

Cox Business Complete Care is a 24/7 remote IT support service designed for small businesses. Our remote services include company-wide coverage for all devices and employees on your network. With Cox Business Complete Care, your small business will receive instant help with common IT issues, security against malicious cyber-attacks, and recovery when things go wrong.

Check online or speak with one of our Cox Business Representatives to learn whether Cox Business with IT support is offered in your area. You can also ask about pricing.

Our IT support services include company-wide coverage for every WiFi-enabled device and employee on your network. When you sign up for a Cox Business Internet plan, you’ll receive help with common IT issues, such as configuring security software, connecting devices to your network, managed cloud backup solutions and more.

Speak with one of our Cox Business representatives to learn how much Cox Business Complete Care will cost. When you add Complete Care to your plan, your business will receive reliable, efficient IT support and security 24/7.

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Let's Get In Touch

We're here to talk about your business needs and answer any questions you may have about our services.