Managed IT Support
Cox Business Complete Care Proactive
Complete Care Proactive provides managed IT support with an on-call administrator who understands almost every aspect of your organization and is able to assist at any level when needed.
Managed IT Support Services
Why Cox Business Complete Care Proactive
IT administrators are stretched thin, addressing everything from network issues and technical assistance requests to vendor management. With Cox Business Complete Care Proactive, get reliable managed IT support to help your team with day-to-day tasks so they can focus on key business objectives.
Benefits of Managed IT Services
Complete Care Proactive Benefits
24/7 Proactive Monitoring
Respond and help quickly mitigate problems that arise with around-the-clock monitoring of applications and servers.
Solutions for Any Device
Receive support for all your businesses computers, tablets and WiFi-connected devices on your network, such as smartphones, smart TVs and wireless printers.
Personal Tech Assistant Software
Leverage our tech assistant software to proactively monitor and troubleshoot for performance issues and device security, while easily allowing experts to fix, upgrade or configure software on your devices.
For a $60 a month per user, your business will receive a superior level of service, enabling Cox to assist your IT administrator while providing standard break/fix helpdesk services for your employees.
Peace of Mind
Optimized security and reliability provide the comfort of knowing your operations will continue to run effectively.
24/7 Remote IT Support
Get expert technical support, proactive monitoring and security to keep devices and operations up and running.
Managed IT Support Resources
Whether you’re starting a small business or setting up a new office, business-grade Internet can support all the demands of your daily operations.
Strengthen communication, increase productivity and streamline your entire office with business WiFi.
Choosing a business Internet provider isn’t a decision that should be taken lightly.
Cox Business Complete Care FAQs
What is Cox Business Complete Care?
Cox Business Complete Care is a 24/7 remote IT support service designed for small businesses. Our remote services include company-wide coverage for all devices and employees on your network. With Cox Business Complete Care, your small business will receive instant help with common IT issues, security against malicious cyber-attacks, and recovery when things go wrong.
Is Cox Business Complete Care available in my area?
Check online or speak with one of our Cox Business Representatives to learn whether Cox Business with IT support is offered in your area. You can also ask about pricing.
What IT services are included with Cox Business Complete Care?
Our IT support services include company-wide coverage for every WiFi-enabled device and employee on your network. When you sign up for a Cox Business Internet plan, you’ll receive help with common IT issues, such as configuring security software, connecting devices to your network, managed cloud backup solutions and more. We also offer personal tech assistant software, which monitors and troubleshoots issues, such as slow connections and frozen screens.
How Much Is Cox Business Complete Care?
Speak with one of our Cox Business representatives to learn how much Cox Business Complete Care will cost. When you add Complete Care to your plan, your business will receive reliable, efficient IT support and security 24/7.
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