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business it support

Cox Business Complete Care

Cox Business Premium Support Services

Cox Business Complete Care provides business IT solutions for companies of all sizes, giving your organization the support required to help run a more productive and cost-effective operation.

Thank you for being a valued Cox Business customer.
Get 24/7 Remote IT Support for $15/month.

BUSINESS IT SUPPORT SERVICES

Crafted for any size business

Small Business IT Support

Cox Business Complete Care provides small business tech support and security for companies with up to 20 users.

 

  • 24/7 live business IT support
  • Company-wide coverage for all employees and devices on your network
  • Malware and virus assistance

Support for up to 20 users:

$15/month

$15 flat monthly service rate for up to 20 users. No contract. Some exceptions apply. Taxes extra. Please refer to Complete Care terms.

Midsize Business IT Support

Cox offers Complete Care Helpdesk, featuring the same support as Complete Care for small businesses, but optimized for a larger user base.

 

  • Device and connectivity troubleshooting
  • Software application, managed cloud backup and static IP support
  • Security software configuration for WiFi networks and devices

Support for 20+ users:

 

$10/user/month

 

No contract. Some exceptions apply. Taxes extra. Please refer to Complete Care terms.

Enterprise Business IT Support

Network Operation Center as a Service (NOCaaS) is focused on serving the needs of large network operations with 24/7 proactive monitoring and incident management.

 

  • Leverage network technicians to support custom service level agreements, endpoint and environmental monitoring
  • Dedicated project manager assigned to facilitate onboarding, escalation procedures and more
  • Ticket and alert tracking, as well as periodic business review to asses future operational impact

Sign up for Cox Business Complete Care Today

Your complimentary *Cox Business Complete Care 60-day trial will end in 60 days from the installation date.

To continue enjoying on-demand IT support and enhanced care, complete either one of the following options to sign up:

My Account

Add this service by clicking the button below or by selecting 'Add or Upgrade Service' on the MyAccount Dashboard.

 

Then, select 'Cox Business Complete Care'.

*Offer Details: $15 per month/20 users.

Representative

Sign up by calling 1-888-618-4230 to speak to a representative.

business tech support

Why Cox Business Complete Care

Support for connected devices

Support for connected devices

Get instant small business IT support for up to 20 users, like network configuration and troubleshooting.

Smart security features

Smart security features

Solutions provided for every device on your network, including tablets and printers.

Support employees

Support for all employees

Protect your business and data against cyber threats, such as viruses, malware and spyware.

24/7 support

Support anywhere, 24/7

Receive software application, managed cloud backup and static IP support.

business tech support

Why Cox Business Complete Care

Support for connected devices

Support for connected devices

We provide support for everything from computers, tablets, to WiFi-connected devices and more.

Smart security features

Smart security features

Limit costly downtime with personal tech assistant software that includes virus, malware and spyware removal.

Support employees

Support for all employees

Each employee, in virtually any location, can receive 24/7 support when needed.

24/7 support

Support anywhere, 24/7

We're here to help 24/7 via remote over-the-phone assistance in the office or on the go.

Call To Learn More About Our Flexible Plans

Learn how we can help support your business needs and challenges with a comprehensive plan. Speak to our experts with a dedicated appointment that works for you. We can provide business solutions and help answer any questions.

How can we help?

Cox Business Complete Care is a 24/7 remote IT support service designed for small businesses. Our remote services include company-wide coverage for all devices and employees on your network. With Cox Business Complete Care, your small business will receive instant help with common IT issues, security against malicious cyber-attacks, and recovery when things go wrong.

Check online or speak with one of our Cox Business Representatives to learn whether Cox Business with IT support is offered in your area. You can also ask about pricing.

Cox Business Complete Care is a 24/7 remote IT support service designed for small businesses. Monthly plan covers up to 20 employees and eligible devices. Our remote services include company-wide coverage for all devices and employees on your network. With Cox Business Complete Care, your small business will receive instant help with the following:

 

  • Data, computer backup, or cloud storage management assistance.
  • Wireless router configuration and troubleshooting connectivity issues with connected equipment such as printers, smart TVs, and scanners PC maintenance and troubleshooting software and hardware Virus, malware, and spyware cleanup and removal as well as guidance on operating system and anti-virus software security updates.
  • Dropbox setup or other business applications, such as Office365.

Speak with one of our Cox Business representatives to learn how much Cox Business Complete Care will cost. When you add Complete Care to your plan, your business will receive reliable, efficient IT support and security 24/7.

Cox Business Complete Care provides IT support for computers, smartphones, tablets, and WiFi-enabled equipment including the following devices:

 

  • Desktops and laptops
  • Business and smart TVs
  • Wireless printers and scanners
  • Smart phones
  • Tablets
  • Wireless speakers
  • Wireless routers and gateways
  • Point of Sales

Yes, Cox Business Complete Care 60-Day Trial will show up on your bill with a $0 rate. On day 61, if you have opted into the service, the price will increase to $15. If you do not opt in by day 60, the service will be removed from your account and will no longer show up on your Cox Business bill.

contact cox business

Let's Get In Touch

Whether you're a new or an existing customer, we're here to talk about your business needs and answer any questions you may have about our services.

Cox Business Complete Care:

**Offer ends 12/31/24. Available to new commercial customers (excluding government agencies and schools) in Cox service areas. First 60 days free; standard rates apply thereafter. Customer must opt-in at the conclusion of 60-day free trial to continue service at regular monthly charges of $15/month for up to 20 users, and $10/user/month for 20+ users. Price based on month-to-month agreement. Trial limited to one per location and/or customer. Offer is nontransferable to a new service address. Offer subject to change at Cox's sole discretion. May not be applied to any other Cox account.