Hospitality Cloud Services

Cox Business Cloud Solutions hospitality services helps customers virtualize IT resources, improve the guest experience and enable organizational efficiency.

Help reduce upfront IT costs
Keep up with the latest technology
Access business apps and reservation systems anywhere on almost any device

at-a-glance

Hospitality Cloud Solutions

The hospitality industry is driven by customer satisfaction and efficient services. Technology, like cloud solutions, makes meeting these needs easier. Instead of relying on complex on-premises systems that quickly become obsolete, businesses, like hotels, can invest in cloud solutions to help improve the end-user experience, reduce spending, and increase internal efficiency. Cost saving benefits from switching to the cloud also allow hospitality businesses to spend more time and money improving the client and employee experience.

Easily collect data to maximize efficiency and offer more personalized service.
Receive predictable pricing for use of industry-leading technology.
Allow employees and guests to access data and software from virtually anywhere on any compatible device.

Benefits of Cloud Computing for Hotels

Customer Service

Cloud computing helps make it easy to collect and properly handle customer data and offer personalized services to meet each customer’s needs. Our cloud-powered applications are simplified and secure, so your guests always have a great experience.

Technology

Reduce the need for physical equipment and move your infrastructure offsite. This will help drastically cut costs and give your organization greater agility and room to expand at your own pace.

Efficiency

Give your guests and staff access to data and software from virtually anywhere and any device to maintain communication and continue operations without interruption.

Detailed Logistics

Easily maintain an accurate software system for guests to reserve rooms and book appointments and services.

Collaboration

Keep up with constant collaboration and communication between properties to maintain consistency across all sectors.

Security

Layers of cloud security protect critical business data and eliminate threats, providing strong security controls for your employees and customers.

Hospitality Cloud Security

Cox Business offers high-quality protection for your data and information in our secure and geographically diverse Tier 3 PCI DSS-certified data centers. Each one is engineered to the highest standards to keep your business running 24/7/365:

Tier 3 data centers
24/7/365 monitoring
SOC 2, Type II annual audit
PCI DSS-certified data centers

Our data centers also feature on-premises security guards, an exterior security system, biometric security systems including palm scanners, and constant digital surveillance and recording.

App Integration

Cox Business simplifies application purchasing and license management for your business. We can integrate some of the most commonly used business apps into your cloud environment, including: