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Tech Solutions

Would you like to install parental controls and other safety features, but feel overwhelmed at the thought of downloading and customizing the security software? No problem! We’re here to help.

Cox Tech Solutions offers convenient, low cost services and our US-based techs are available 24/7 (including weekends and holidays). Tech Solutions provides remote technical support, which means service is provided over the Internet and you can access a tech anytime from the comfort of home.

A variety of one-time services, subscription-based or training services are available. Your tech will walk you through the steps to initialize service, and then you’ll be able to see exactly what the tech is doing on your screen. After following along the initial set-up process, you have the opportunity to gain the know-how if or when you would like to adjust the settings.

In addition to setting up parental control software, you can also ensure your network is secure with the free Cox Security Suite Powered by McAfee®. The McAfee Security Suite will eliminate any viruses or spyware on your computer, and protect you from future infections. Most Cox Tech services take less than an hour to complete. Click here for additional information about Tech Solutions.

Bark uses machine learning-based algorithms to detect and proactively alert parents to issues their children face online, such as cyberbullying, sexting, and signs of depression and suicidal thoughts. By only showing parents potential problems on their children's social media, text messaging, and email accounts, Bark's approach saves parents valuable time and helps build trust between parent and child. Click here for additional information about Bark.