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Internet

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learn about cybersecurity

Go online with peace of mind

We’re here to help protect you from a wide variety of cyberthreats so your whole family can surf, stream and share without worry.

Cybersecurity solutions

Whatever your needs, there’s a full range of solutions that are either included with your services or easily added on.

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Cox Security Suite Plus

Help protect your smart devices from viruses, malware, identity theft and more. Your internet plan comes with a free subscription to Cox Security Suite Plus.

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Advanced Security

Available to Panoramic Wifi subscribers with compatible gateways, Advanced Security protects all your connected devices from cyberthreats, malicious websites, phishing attempts and unknown connections.

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Panoramic Wifi app

Take control of your home network. The Panoramic Wifi app* lets you manage your connected devices, pause wifi and block strangers from connecting to the network.
*Available to Panoramic Wifi subscribers

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Cox Complete Care

Add Cox Complete Care to call our experts around-the-clock. Get premium remote and in-home support for removing malware and viruses, plus hardware repairs.

Cyberthreat prevention

 Stay on top of your network security with these helpful pointers and how-to guides.

Wifi security

Strengthen your network security by encrypting your wifi, creating a strong password, updating your router firmware and installing a firewall through Cox Security Suite Plus.

Create a guest network

Give your visitors wifi access while maintaining network security in four easy steps.

Spyware protection

Help keep spyware off your devices by downloading an anti-spyware tool, regularly updating your software and by being cautious around downloads and pop-up ads.

Two-step verification

Two-step verification helps secure your account by requiring an extra step to log in to your account and lets you know when someone else attempts to log in. Set up two-step verification today by visiting My Profile.

Blocking spam

Keep spam emails out of your inbox with these tips and tricks.

Noticing suspicious activity?

Take precautions by securing your Cox accounts.

Password protection

Keep passwords out of the wrong hands with these tips and tricks.

Cyberthreat recovery

If you’ve been affected by malware, viruses or other online threats, don’t worry. We’re here to help you.

Malware and virus removal

If you have viruses or malware, these software options can help you remove them. You can also call our team of experts since you have Cox Complete Care.
 

Download Cox Security Suite Plus
Download AVG removal tool
Download Microsoft security scanner
Download Norton Power Eraser

Malware removal

If you have viruses or malware, these software options can help you remove them. Plus, add Cox Complete Care for expert assistance with malware removal.
 

Download AVG removal tool
Download Microsoft security scanner
Download Norton Power Eraser

Adware and spyware removal

Spyware and adware can be installed on your computer in order to market products to you and/or steal your personal information.

Fake anti-virus software removal

Fake anti-virus software can affect your computer’s settings and trick you into buying unnecessary or malicious software. Here’s how to remove it:

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If you’re a PC user, go to the Windows Control Panel, choose the Add/Remove icon, then uninstall the fake software. If you’re a Mac user, go to the Applications folder and move the software to the trash.  

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Use Cox Security Suite Plus or another trusted free anti-virus software of your choice, like Norton Power Eraser or Microsoft Malicious Software Removal Tool.

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Using your anti-virus software, run a full system scan in Safe Mode.

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Internet service details. All services and plans subject to Cox's Residential Customer Term Agreement (including mandatory arbitration provisions), Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies. See Annual Notice Information for related information and your privacy rights as a Cox customer. For all Cox Communications policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.

Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s existing account features, such as pricing, bundles, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply. 

All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. For data usage in excess of plan, 50 GB blocks of data will be automatically added for $10 each (max overage charge of $100 per month; $30 per month for ConnectAssist). Unused data does not roll over. See Speeds and Data Plans Information for more details on internet service and data plans. See cox.com/datausage for more details on data usage.

Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s existing account features, such as pricing, packages, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply.