# Learn about cybersecurity ## Go online with peace of mind We're here to help protect you from a wide variety of cyberthreats so your whole family can surf, stream and share without worry. ## Cybersecurity solutions Whatever your needs, there's a full range of solutions that are either included with your services or easily added on. - **Advanced Security** - Available to Panoramic Wifi subscribers with compatible gateways, Advanced Security protects all your connected devices from cyberthreats, malicious websites, phishing attempts and unknown connections. [Explore Advanced Security](https://www.cox.com/residential/internet/learn/advanced-security.html) - **Panoramic Wifi app** - Take control of your home network. The Panoramic Wifi app* lets you manage your connected devices, pause wifi and block strangers from connecting to the network. *Available to Panoramic Wifi subscribers. [Explore Panoramic Wifi app](https://www.cox.com/residential/internet/learn/panoramic-wifi-app.html) - **Cox Complete Care** - Add Cox Complete Care to call our experts around-the-clock. Get premium remote and in-home support for removing malware and viruses, plus hardware repairs. [Explore Cox Complete Care](https://www.cox.com/residential/completecare.html) - **Secure Your Account** - Stay Alert! Fraudsters are getting more sophisticated. Protect your Cox account by being cautious with your personal and account information over the phone and email. [Explore account security tips](https://www.cox.com/residential/support/tips-to-secure-your-cox-account.html?sc_id=cr_mya_camp_bill_fraudawareness) ## Cyberthreat prevention Stay on top of your network security with these helpful pointers and how-to guides. ### Wifi security Strengthen your network security by [encrypting your wifi](https://www.cox.com/residential/support/ways-to-secure-your-wireless-network.html), creating a strong password, updating your router firmware and installing a firewall. ### Create a guest network Give your visitors wifi access while maintaining network security [in five easy steps](https://www.cox.com/residential/internet/guides/securing-wifi/how-to-add-change-wifi-passwords.html). ### Spyware protection Help keep spyware off your devices by downloading an anti-spyware tool, regularly updating your software and by being cautious around downloads and pop-up ads. ### Two-step verification Two-step verification helps secure your account by requiring an extra step to log in to your account and lets you know when someone else attempts to log in. Set up two-step verification today by visiting My Profile. [Enroll in My Profile](https://www.cox.com/myprofile/tsv.html) ### Noticing suspicious activity? Take precautions by [securing your Cox accounts](https://www.cox.com/residential/support/tips-to-secure-your-cox-account.html). ### Password protection Keep passwords out of the wrong hands with [these tips and tricks](https://www.cox.com/residential/support/protecting-yourself-against-identity-theft.html). ## Cyberthreat recovery If you've been affected by malware, viruses or other online threats, don't worry. We're here to help you. ### Malware removal If you have viruses or malware, these software options can help you remove them. Plus, add Cox Complete Care for expert assistance with malware removal. - [Download AVG removal tool](https://www.avg.com/en-us/remove-win32-zbot) - [Download Microsoft security scanner](https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download) - [Download Norton Power Eraser](https://support.norton.com/sp/static/external/tools/npe.html) ### Adware and spyware removal Spyware and adware can be installed on your computer in order to market products to you and/or steal your personal information. [Learn how to help avoid, detect and remove spyware](https://www.cox.com/residential/support/adware-and-spyware-information-for-windows.html) ### Fake anti-virus software removal Fake anti-virus software can affect your computer's settings and trick you into buying unnecessary or malicious software. Here's how to remove it: 1. If you're a PC user, go to the Windows Control Panel, choose the Add/Remove icon, then uninstall the fake software. 2. If you're a Mac user, go to the Applications folder and move the software to the trash. Using your anti-virus software, run a full system scan in Safe Mode. [Learn more about removing fake anti-virus software](https://www.cox.com/residential/support/scareware-and-fake-anti-virus-software-information.html) ## Related internet topics - [Advanced Security](https://www.cox.com/residential/internet/learn/advanced-security.html) - [Panoramic Wifi app](https://www.cox.com/residential/internet/learn/panoramic-wifi-app.html) - [Cox Complete Care](https://www.cox.com/residential/completecare.html) ## Looking for more? - **Panoramic Wifi app** - If you have Panoramic Wifi, see how to manage your smart devices and wifi settings right from your phone. [Explore app](https://www.cox.com/residential/internet/learn/panoramic-wifi-app.html) - **Maximize your internet speeds** - Discover easy ways to get the most from your speeds every day. [See tips and tricks](https://www.cox.com/residential/internet/learn/maximizing-speed.html) - **Get safe streaming tips** - Protect yourself and your devices from malicious software and identity theft threats by streaming from safe, legitimate sources. [Visit StreamSafely](https://streamsafely.com/) - **Cox Complete Care** - Get top-notch support for your toughest tech issues. [Shop Cox Complete Care](https://www.cox.com/residential/completecare.html)