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Opting Out of Online Cookies

What are cookies?

A cookie is a small data file that websites place on your computer, laptop or mobile device. It helps the website remember information about you and your visit so it can make your next visit easier and the site more useful to you.

How do we use cookies?

We use cookies for a handful of different reasons – all grounded in the fact that we and others that we work with want to better understand our customers and deliver the best possible experience.  Here’s how we use the information we gather:

  • to remember you when you visit our website and save any preferences or settings
  • to know whether you’re in a geographic area where we provide service
  • to make recommendations for pricing, promotions, and products that are best suited to you
  • to helps us make suggestions about programming that may be relevant or of interest
  • to know when we need to notify you about things that may impact your account, like when there’s an outage in your area or when your next payment is due
  • to deliver relevant online advertising to you on our website or elsewhere
  • to measure the effectiveness of our online advertising and marketing communications
  • to improve your experience and the performance of our website

How to block or disable cookies:

You can exercise control over browser-based cookies by adjusting the settings on your Internet browser.

You will need to do this on each browser you use.  Please note, if you use your browser settings to block cookies you may not be able to access certain features of our site or some site functionality may not work. Clearing or blocking all cookies may affect cookies that you want enabled, including cookies that may signal opt-out choices you have made with third parties, and cookies that enable features or functionality that you want, such as remembering your preferences or passwords with sites you visit regularly.  However, newer versions of most browsers offer the ability to manage cookie preferences rather than to block all cookies as is the case with some older browsers.  For a description of how to enable cookie choices on different browsers visit www.allaboutcookies.org and see below. 

For easy access, here are links on how to manage cookies from some of the more popular browsers:

In addition, third party tools enable you to search for and opt-out of some of these devices, such as the Ghostery browser plug-in available at https://www.ghostery.com. Further, you can learn more about your choices regarding certain kinds of Online Advertising at aboutads.com and also at http://optout.networkadvertising.org, which are two different ad industry programs that offer the ability to opt-out of certain types of tracking and ad targeting.

These third-party tools and programs are meant to be informational and to help you manage cookies, but we can’t verify that the statements made are necessarily complete or accurate, or that the tools offered by third parties will be effective.


For more information and to manage your Cox privacy settings and preferences, please visit your User Preferences in My Account by
clicking here.