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Serving Our Customers by Delivering Diverse Products & Services

 

 

Providing compelling entertainment and communications services that reflect the needs of our diverse customer base is a business imperative and a key competitive differentiator.

GOAL: Develop, offer and promote products and services reflecting the evolving needs of current and future customers, and drive market share

Multicultural Marketing Initiatives

Cox provides a targeted customer experience across all customer touch points that addresses the needs and understands the differences of its various customer segments, ultimately helping Cox build loyalty and trust among diverse customer audiences. This includes bilingual assistance on Cox.com, bilingual call centers, field service and retail store employees to assist Spanish-speaking customers; and specially designed programming, including Paquete Latino and El Mix

Diversity Partners

We are proud to partner with these diversity organizations:

  Human Rights
  Campaign

DiversityInc

Recruit Military

The Emma Bowen Foundation

League of United Latin American Citizens

The Business Leadership Network

  National Urban
  League

The Business Leadership Network