• Contact Us
  • Select a Location
    Select a Location

    Current Location:

    Let us know the location you'd like to browse.

    OR

Contact Us for the Northern Virginia market area

Give us a call

Contact Number Hours/Notes

Online Order Assistance

866-961-0027

Monday-Friday, 8:00 a.m - 8:00 p.m./Saturday, 9:00 a.m. - 6:00 p.m.

Sales 703-378-8422 Monday - Friday, 8:00 a.m. - 8:00 p.m. / Saturday, 9:00 a.m. - 6:00 p.m.
Billing Inquiries 703-378-8422 Monday - Friday, 8:00 a.m. - 8:00 p.m. / Saturday - Sunday, 9:00 a.m. - 6:00 p.m.
Technical Support 703-378-8422 Technical support for TV, Internet and Phone services. Available 24 hours a day, 7 days a week.

Automated Support

866-206-9832

24/7 access to check your balance,make a payment, or receive automated technical support for TV,Internet and Phone Services.
Cox Homelife 877-404-2568

Sales, Billing and Technical Support for Cox Homelife service.

Sales & Billing - Monday - Friday, 8:00 a.m. - 8:00 p.m. / Saturday, 9:00 a.m. - 6:00 p.m.

Technical Support – 24 hours a day, 7 days a week.

Cox Tech Solutions

877 TEC SOLV

(877-832-7658)

Purchase a subscription or single session support for expert help with virus removal,computer issues,home network support,device back up,smartphone or tablet configuration and much more.

Current Cox Tech Solution
subscribers
Technical Support - 24 hours a day, 7 days a week.
Billing - Monday -Friday, 8 a.m. - 8:30 p.m. ET/Saturday - Sunday, 8 a.m. - 5 p.m. ET.
   

Purchase a subscription or single-session support
Sign-up support is available 7 days a week, 8 a.m. -midnight ET.

Home Network Support 855-766-9812 For Cox High Speed Internet customers renting WiFi Modems from Cox and Cox Tech Solutions Home Network Support subscribers. Available 24 hours a day, 7 days a week.
Hearing Impaired TTY (Text
Telephone)
711 24 hours a day

Chat or come on by

Live Chat

Get Your Technical Support
questions answered live
online.

Chat Online Now

 

Solution Stores

Stop into one of our
solutions stores for personal
service

Find a Solution Store

 

Payment Address

Cox Communications, Inc.
P.O. Box 9001089
Louisville, KY 40290-1089

General Mailing Address

Cox Communications, Inc.
3080 Centreville Rd.
Herndon, VA 20171

Email Address

We will respond to your questions in less than 24 hours except holidays

Email Us Now