Where facilities exist and operating conditions permit, the Cox Unlimited Connection
Package will be offered to Residential Customers. The Cox Unlimited Connection Package is a
bundled package of local and long distance telephone services. The package includes a local access
line, the Solutions feature package, unlimited residential minutes of direct dialed intrastate and
interstate long distance service for all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, American Samoa and CNMI. (Canada calling is included in packages in Hampton Roads, Northern Virginia and Gainesville/Ocala, Florida).
An eligibility condition of the package requires that the Customer select Cox long distance for both
PIC and LPIC elections. The following services are included in the package:
A local access line,
The Solutions Feature Package,
Unlimited residential minutes of direct dialed intrastate and interstate long distance service (to included locations), and
Voice Mail
Terms and Conditions
The Cox Unlimited Connection Package Monthly Recurring Charge will be billed in advance, and will apply the first billing period after ordering the
service.
Cox Unlimited Connection Package does not permit the Customer to place business calls.
The Company may monitor the Customer’s usage to ensure that the Customer’s use is consistent with the applicable restrictions and limitations, i.e., the Customer’s usage is consistent with residential usage. If the Company has any reason to believe that the Customer’s
usage is not consistent with the applicable restrictions, the Company may terminate the Cox Unlimited Connection Package immediately upon notifying the
Customer and convert the Customer to another usage sensitive plan of the Customer’s choice.
The Cox Unlimited plan is for direct-dialed domestic residential voice usage only. If usage under this plan is not consistent with typical Residential Customer usage, at the Company's sole discretion, the Company may offer Customer an alternative plan or suspend, restrict or cancel Customer’s service without prior notice. Calls that are not consistent with typical residential voice use include but are not limited to: use for general business purposes, commercial facsimile, auto-dialing, resale, call centers and telemarketing. Callers must dial 1+ area code + 7-digit telephone number for the call to be included in the Cox Unlimited plan. Call detail is not available with this plan. Customers must be subscribers to Cox Long Distance and also to the Company’s local exchange service. This plan is available to customers on a per-line basis up to a maximum of four telephone lines. Unlimited service is reserved for direct-dialed long distance calls and does not include multi-party conference calls, calls to 900 numbers, directory assistance, per-use feature calling, calling card, operator services, international calling and toll free calling services; such calls are subject to additional charges. Taxes, fees and other charges, including the Universal Service Fund, apply.
For Rates and Monthly Recurring Charge: See Local Exchange Tariff