Support
Payment Options

Pay by Phone

  • Call our Cox Automated Phone Service 24/7 to check your account balance and / or pay your bill.
  • You can pay by phone using your bank account or credit card.
  • You will need the phone number associated with the Cox account and the four-digit PIN.
  • The PIN can be found on page 1 of the billing statement in the top right corner.

To reach the Cox Automated Phone Service call 850-796-1269.

For additional information,click Contact Us.

Pay by mail

To mail your payment

  1. Detach the payment coupon from your billing statement,
  2. Enter the amount of your payment on the coupon,
  3. Mail the payment coupon along with your check or money order.

The Cox mailing address is preprinted on the payment coupon and is listed on the Contact Us page.

Pay in person

We have a variety of walk-in locatons and Cox authorized payment centers where you can pay you bill in person. Most of these centers

  • Accept cash, check, or money orders.
  • Many accept credit card payments.
  • May be located at Cox retail centers or community businesses.
  • May offer after-hours payment kiosks.

To find the location near you, Click here for mapped location and hours of operation, and details on payment types accepted.

Pay automatically with EasyPay

EasyPay is an automatic and recurring payment program that allows customers to pay their Cox bill each month automatically from a bank account or credit card. Learn more about EasyPay or sign up now.

At Cox.com go to View/Pay bill to...

  • Check your current balance
  • View your current or last eighteen statements
  • Make a one-time payment from your checking account or by credit card at no fee.
  • Sign up for EasyPay automatic recurring payments.
  • Stop your paper bill.
  • Set up email bill reminders.

For more information or to use go to View / Pay Bill.