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High-Definition from Cox improved the TV viewing experience, defining a new era in picture clarity and color. Get ready, because the next big thing is here – 3D television, and Cox is on the forefront of this exciting new technology.

As the amount of 3D content increases, Cox will work with networks to provide additional 3D programming for our customers. Cox is committed to staying on the leading edge of the industry to offer our customers the latest products and services.

Also see: Video Introduction to 3D Technology

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About the Equipment Needed in the Home

Additional Information

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Setup for 3DTV


Here’s what you need to view 3DTV programs:  

  • A 3DTV set that supports the HDMI 1.4 specification (these 3DTVs are dated February 2010 or newer)

    Note: A “3D-Ready” TV purchased before February 2010 will not support the HDMI 1.4 specification and therefore will not work for the current 3D programming. Manufacturers of these older sets have indicated they will be offering a piece of equipment to make those “3D-Ready” TV sets capable of receiving the new broadcast signals. However, this piece of equipment is not yet available.

  • Subscription to Cox Advanced TV service
  • Cox HD or HD/DVR receiver connected to the 3DTV via an HDMI cable
  • The TV manufacturer’s specified 3D glasses to view programming
  • The Cox HD signal

Note: Some 3D programming may not be accessible on CableCARD devices. Other conditions may apply.

3DTV Manufacturers
The following manufactures offer 3D televisions that are compatible with the HDMI 1.4 specification. These 3DTVs are:

Manufacturer

Model #

Size

Type

LG

47LX9500

47”

LCD

LG

55LX6500

55”

LCD

LG

55LX9500

55”

LCD

Mitsubishi

WD-65638

65”

DLP

Mitsubishi

WD-65738

65”

DLP

Mitsubishi

WD-73638

73”

DLP

Mitsubishi

WD-73738

73”

DLP

Mitsubishi

WD-82738

82”

DLP

Panasonic

TC-P50VT20

50”

Plasma

Panasonic

TC-P50VT25

50”

Plasma

Panasonic

TC-P54VT25

54”

Plasma

Panasonic

TC-P58VT25

58”

Plasma

Panasonic

TC-P65VT25

65”

Plasma

Samsung

LN46C750

46”

LCD

Samsung

PN50C7000

50”

Plasma

Samsung

PN50C8000

50”

Plasma

Samsung

PN58C8000

58”

Plasma

Samsung

PN63C8000

63”

Plasma

Samsung

UN40C7000

40”

LCD

Samsung

UN46C7000

46”

LCD

Samsung

UN46C8000

46”

LCD

Samsung

UN46C9000

46”

LCD

Samsung

UN55C7000

55”

LCD

Samsung

UN55C8000

55”

LCD

Samsung

UN55C9000

55”

LCD

Sony

KDL-46HX800

46”

LCD

Sony

KDL-55HX800

55”

LCD

Sony

XBR-46HX909

46”

LCD

Indications are that retail pricing for the 3DTVs mentioned above range from $2400 to $3000 and include the 3D glasses.

Setting the 3DTV to 3D Mode
For information on setting up 3D-enabled TV sets to 3D mode, see:

Troubleshooting the 3DTV Setup
For a checklist of troubleshooting steps, see:

Troubleshooting the 3DTV Setup


3DTV Frequently Asked Questions

 

Q. I purchased a “3D-Ready” TV a year or two ago. Will it work with the today's 3D technology?
A.Cox is taking advantage of the newest 3D technology which requires compatibility with the new HDMI 1.4, a specification integrated early this year in the 3DTVs mentioned on this page.

Your “3D-Ready” TV purchased before February 2010 will not be compatible with HDMI 1.4 and therefore will not work with our current 3D programming. Manufacturers of those previously sold “3D-Ready” TV sets have indicated that they will be offering a piece of equipment to make those “3D-Ready” TV sets capable of receiving the new content; however, that equipment is not yet available.

Specifically look for “HDMI 1.4” on your TV to determine whether or not it is compatible. Any “3D-Ready” TV purchased before February 2010 will not be compatible with HDMI 1.4 and therefore will not work.

 Q. What equipment do I need for watching 3DTV?
A.You will need a new 3DTV and a Cox HD or HD/DVR receiver. The receiver must be connected to your 3DTV via the HDMI 1.4 cable. Next, you’ll simply need to tune to a specified channel location and change the setting on your 3DTV to 3D format. And don’t forget that your TV manufacturer’s specified 3D glasses also will be required to view the programming in 3D.

Q. What are the model numbers of 3DTVs for viewing 3D programming?
A. See the list of current manufacturers in the section above title 3DTV Manufacturers, or visit www.cox.com/3d.

Q. What are the model numbers of compatible 3D glasses?
A. Samsung SSG-2100 or SSG-2200, and Panasonic TY-EW3D10.

Q. Where do I purchase these new 3D glasses?
A. The same retailer who sells the 3DTV should have the compatible 3D glasses available. Since no industry standards for glasses have been adopted, you will need to purchase the 3D glasses specified by the 3DTV manufacturer; likely the same brand as your 3DTV.

Q. What steps do I take to set up my new 3DTV?
A. Complete the following steps.

  1. Confirm that your new TV is 3D-capable and includes the HDMI 1.4 specification for today’s 3D broadcasts.
  2. Confirm that your Cox HD or HD/DVR receiver has an HDMI output connection; and that the receiver is connected to your 3DTV’s HDMI input via any HDMI cable. 
  3. Tune to the advertised Cox 3D channel number.
  4. Manually switch your 3DTV to 3D mode using the remote that came with the 3DTV. See:
    • How to: Switch the Samsung 7000 Series 3DTV to 3D Mode
    • How to: Switch the Panasonic VT20 Series 3DTV to 3D Mode
  5. Put on your 3D glasses, sit back, and enjoy!

Note: The Program Guide is not 3D. After changing your TV setting to 3D mode, the Cox on-screen programming guide will become distorted and illegible. After you have finished viewing in 3D, switch your TV back to 2D (also called HDTV mode) and the on-screen guide will be restored.

Q. What will I see if I tune to the Cox3D channel and don’t have a 3DTV?
A. You will see a double side-by-side image on that channel similar to this one:

3d

 

Additional Resources
For more information about the newest 3DTV technology and compatible Cox services, visit the following resources.

Resource Type

Available Resources

Online

Go to www.cox.com/3D for:
  • Information & FAQs
  • How to set up a 3D-enabled TV
  • Basic troubleshooting

On DEMAND Channel

Go to the On DEMAND Channel (channel 1) to get:
  • 3DTV Features and Benefits
  • How to set up a Panasonic 3DTV
  • How to set up a Samsung 3DTV

Cox3D Channel

Tune to your local Cox3D Channel. Also see, List of Cox3D Channels nationwide.

Cox Retail Center

Visit one of the Cox specially-designated 3D locations for:
  • 3DTV Demo
  • Basic Questions
  • Setting up Cox service
  • Where to buy 3DTV

See List of Locations Demonstrating Cox3D



Cox Customer Service

Call us for answers to:
  • Basic Questions
  • 3D Tech Support