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Phone Numbers

 
Customer support & billing: (216) 535-3500 Mon-Sat. 9:00 a.m. – 5:30 p.m.
24/7 automated phone: (216) 535-3500 24 hours / 7 days a week

Check your balance | Make a payment | Establish/change your PIN | Confirm/Establish/Change an appointment
Add or change services: (216) 535-3500 Mon.-Fri. 9:00 a.m. – 5:30 p.m.
Place an order: (216) 535-3500 Mon.-Fri. 9:00 a.m. - 6:00 p.m.
Sat. 9:00 a.m. - 5:30 p.m.
Video service repair & technical assistance: (216) 535-3500 24 hours / 7 days a week
High-Speed Internet technical assistance: (216) 535-3500 24 hours / 7 days a week
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