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About Your Bill

Advance Billing

Cox Communications bills all customers in advance for monthly standard service charges and in arrears for usage-based charges such as On Demand/pay-per-view and long distance. Credits or charges for any service changes made during the month will be reflected in the next bill.

When to pay your bill

Payment in full is due to Cox by the “Due By” date indicated on your statement. If full payment is not received by this date your bill will become past due and may be subject to additional fees such as late payment charges, electronic reactivation fees, or returned check fees. For more information on these fees and all other charges, click here for charges detail.

Payment Options

Cox offers many convenient payment options for our customers – including access to 24/7 online and automated phone payments. click here for more information on all Payment Options. Most options are available to you at no charge. However, fees may apply for payments made over the phone with a Cox representative.

Payment Locations

See below for list of Cox Customer Service Centers

Cox Sales and Service Centers Kansas

Arkansas City

207 N. Summit
Mon - Fri. 9 a.m. to 6 p.m.

Coffeyville(Also serves Caney, Cherryvale, Dearing Tyro, So. Coffeyville)

102 W 11th
Mon. - Fri. 9 a.m. to 6 p.m.

Derby

124 South Baltimore
Mon. - Fri. 9 a.m. to 6 p.m. (Closed 1 p.m. to 2 p.m.)

Dodge City(Also serves Ford County & Kinsley)

11122 Kliesen St.
Mon. - Fri. 9 a.m. to 6 p.m.

El Dorado(Also serves Towanda & Benton)

101 East 12th Ave.
Mon. - Fri. 9 a..m to 6 p.m.

Garden City(Also serves Finney County)

1109 College Dr.
Mon. - Fri. 9 a.m. to 6 p.m.

Great Bend(Also serves Hoisington)

250 N. Washington Ave.
Mon. - Fri. 9 a.m. to 6 p.m.

Hutchinson(Also serves Nickerson, Burton)

210 W. 5th Ave.
Mon. - Fri. 9 a.m to 6 p.m.

Iolae(Also serves Gas, Humboldt, Yates Center, Erie)

602 N. State St.
Mon. - Fri. 9 a.m to 6 p.m.

Junction City(Also serves Rural Milford, Grandview Plaza, portions of Geary County)

140 West 8th St.
Mon. - Fri. 9 a.m to 6 p.m.

Manhattan(Also serves Ogden, Jardine Terrace Housing, portions of Riley & Pottwawatomie Counties.)

519 Richards Dr.
Mon. - Fri. 9 a.m to 6 p.m.

McPherson (Also serves Lindsborg.)

322 N. Main
Mon. - Fri. 9 a.m to 6 p.m.

Newton(Also serves Hesston & Halstead.)

206 W. 6th St.
Mon. - Fri. 9 a.m to 6 p.m.

Pittsburg(Also serves Chicopee, Arma, Crawford & Cherokee Counties, Franklin, Weir, Frontenac.)

2802 N. Joplin
Mon. - Fri. 9 a.m to 6 p.m.

Pratt (also serves Kingman and Cunningham.)

314 S. Main
Mon. - Fri. 9 a.m to 6 p.m.

Salina(Also serves Saline County)

144 N. 7th St.
Mon. - Fri. 9 a.m to 6 p.m.

Topeka(Also seves Jefferson County, Tecumeseh, Berryton, Auburn)

931 S.W. Henderson
Mon.-Fri. 8 a.m - 7 p.m. / Sat. 8 a.m. - 1 p.m.

Wichita(Also serves Andover, Bel Aire, Cheney, Garden Plain, Goddard, Haysville, Kechi, Maize, Mulvane, Park City, Rose Hill, Sedgwick, Valley Center)

725 E. Douglas Ave.
Mon.- Fri. 8 a..m. - 6 p.m / Sat. 9 a.m. - 1 p.m.

2556 N. Maize Rd. Suite 102
Mon.- Fri. 9 a.m - 7p.m. / Sat. 9 a.m. - 1 p.m.

Winfield

1004 Main St. TF* $1
Mon. - Fri. 9 a.m - 6 p.m. / Closed 1 p.m. - 2 p.m.

Retail Locations that accept Cox payments
(TF * Transaction Fee)

Abilene

West's Plaza Country Mart 1900 N Buckeye TF* $1

Arkansas City

Ark City Country Mart 616 N Summit TF* $1

Augusta

Augusta Jumpstart 115 East 7th St TF* $1

Cooper Drug, Inc. 509 State St. TF* $1

Cheney

Jim's Food Liner 412 Main TF* $1

Dodge City

Hurst Enterprise, LLC 400 Wyatt Earp Blvd TF* $1

Msc Dodge City 2601 Central #26 TF* $1

Douglas

City of Douglas 322 S. Forrest TF* $1

El Dorado

Citizen's Credit Co. 1120 N Main TF* $1

Gails & Helen's 2575 W. Central Ave KIOSK TF* $1.50

Goin' Postal 2710 W Central Ave TF* $1

Iron Pump 2575 W Central Ave KIOSK TF* $1.50

Frontenac

Pallucca & Sons Grocery 207 E McKay TF* $1

Ft. Worth

4245 E. Berry St KIOSK TF* $1.50

Garden City

Beringer Hardware 2204 Kansas Ave. TF* $1

Garland

Atmos 1310 Hwy 66 KIOSK TF* $1.50

Goddardy

White's Foodliner 19950 W. Kellogg TF* $1

Great Brend

Advance Credit Co. 2602 10th St. TF* $1

Haysville

Diamond Shamrock 115 W. Grand Ave KIOSK TF* $1.50

Homeland 201 N. Main St. KIOSK TF* $1.50

Hutchinson

The Show Case 1500 E 11th Suite 22 TF* $1

Junction City

Food 4 Less 1025 S. Washington St. KIOSK TF* $1.50

Marketplace 833 W. Ash TF* $1

Kansas City

Balls Food 7734 State Ave, KIOSK TF* $1.50

Balls Food 8120 Parallel Pkwy KIOSK TF* $1.50

Balls Food 4301 State Ave KIOSK TF* $1.50

Kingman

Mollie's Attic 213 N. Main St TF* $1

Lawrence

Lawrence Hi Vee-6th St 4000 W 6th St TF* $1

Leavenworth

Balls Food 2107 S 4th St. KIOSK TF* $1.50

Food 4 Less 1920 Spruce St. KIOSK TF* $1.50

Leawood

Balls Food 11721 Roe Ave. KIOSK TF* $1.50

Lenexa

Balls Food 15000 W 87th St. Pkwy KIOSK TF* $1.50

Lyons

Mikes 106 E. Ave South TF* $1

Manhattan

Advance Credit 913 N 3rd TF* $1

Radio Shack Manhattan 614 Fort Riley Blvd TF* $1

Ray's Apple Market 222 N 6th St TF* $1

McPherson

A Full House 906 E. Kansas TF* $1

Graber Ace Hardware 319 N Main St TF* $1

Moradi Shell 1201 E 1st St. TF* $1

Mission

Balls Food 5800 Antioch Rd. KIOSK TF* $1.50

Newton

Advance Credit Co. 1019 Washington TF* $1

Meridian

Money Shack 301A N. Meridian TF* $1

Olathe

Balls Food 13600 S. Blackbob KIOSK TF* $1.50

Balls Food 15970 S. Mur-Len Rd. KIOSK TF* $1.50

Overland Park

Balls Food 11930 College Blvd KIOSK TF* $1.50

Balls Food 7000 W 75th St. KIOSK TF* $1.50

Balls Food 6900 W 75th St. KIOSK TF* $1.50

Parsons

Country Mart 2020 Main TF* $1

Pump'N Pete's #8 1430 Main TF* $1

Pittsburg

Paradise Mall Antiques 105 S Broadway TF* $1

Ron's Iga 310 E Central TF* $1

Ron's Iga 310 E Centennial Dr. TF* $1

Prairie Village

Balls Food 4050 W 83rd St KIOSK TF* $1.50

Pratt

A Full House 516 S. Main TF* $1

Roeland Park

Balls Food 4950 Roe Blvd KIOSK TF* $1.50

Salina

Carmelita's Mexican Goods 1859 S 9th TF* $1

El Azteca De Oro 427 S. Broadway TF* $1

Iron Pump 418 E. Iron Ave KIOSK TF* $1.50

Price Mart 1320 Armory Rd. KIOSK TF* $1.50

Valero 848 North Broadway TF* $1

Western Credit Inc. 2745 Belmont TF* $1

Shawnee

Balls Food 12010 W. 63rd St. KIOSK TF* $1.50

Topeka

Citizens Credit 1835 NW Topeka Blvd Ste.101 TF* $1

Conoco Food Mart 2121 SW Wanamaker Rd TF* $1

Falley's 3000 N. Topeka Blvd KIOSK TF* $1.50

Falley's 1945 S Gage Blvd KIOSK TF* $1.50

Falley's 3110 SE 6th St. KIOSK TF* $1.50

Miscelanea Rodeo 1706 SE 66th St TF* $1

Phillips 66 2525 SW 29th St TF* $1

Price Choppers 2210 N Tyler St. KIOSK TF* $1.50

Price Choppers 2021 SE 29th KIOSK TF* $1.50

Price Choppers 5311 SW 22nd Place KIOSK TF* $1.50

Price Choppers 4015 SW 10th St KIOSK TF* $1.50

Star 1320 SW 6th Ave. TF* $1

Star Gas + Convenience 2201 SW 6th Ave TF* $1

The Mail Box 2828 SW Arrowhead Rd TF* $1

Viking Pawn & Loan 112 SE 8th St. TF* $1

Wichita

A-OK Inc 1547 S. Oliver TF* $1

A-OK Inc 7310 W Central TF* $1

A-OK Inc 240 S West St Suite 50 TF* $1

A-OK Inc 410 N West St TF* $1

BP Amoco 5562 S. Seneca TF* $1

C&J Groceries 2502 North Arkansas TF* $1

Crazy Jay's Bed Shop Inc 830 S Woodlawn TF* $1

Dia De Pago 808 W 25th St TF* $1

Dollar Smart Plus 1750 N Broadway TF* $1

Fuel Up 550 N. Webb TF* $1

Homeland 3137 S. Seneca St. KIOSK TF* $1.50

Homeland 1607 S. Georgetown St KIOSK TF* $1.50

Homeland 3020 E Douglas Ave KIOSK TF* $1.50

Homeland 640 N West St. KIOSK TF* $1.50

Honeland 1019 W. 21st St. North KIOSK TF* $1.50

Money Shack 956 S. Oliver TF* $1

Quick Pick 3733 N Arkansas TF* $1

Speedway 565 S. Market St TF* $1

The Smell Well 2618 E 21st St. TF* $1

Valero 2849 W. 13th St TF* $1

Valero 851 S. Meridian TF* $1

Valero 248 South Hillside TF* $1

Valero 1622 S West St. TF* $1

Wash Wave 4901 W Central TF* $1

Wash Wave 859 S. Oliver TF* $1

Jumpstart 301 S. Fry Yates Center TF* $1

Cox Sales and Service Centers Arkansas

Bentonville(Also serves Bella Vista, Cave Springs, Centerton, Gravette, Highlands, Hiwasse)

1006 NW 11th St.
Mon. - Fri. 9 a.m. - 6 p.m. / Sat. 9 a.m. - 1 p.m.

Berryville(Also serves Beaver City, Berryville, Eureka Springs, Green Forest, Holiday Island)

928 West Trimble Ave.
Mon. - Fri. 9 a.m. - 6 p.m.

Fayetteville(Also serves Elkins, Farmington, Goshen, Greenland, Lincoln Prairie Grove, West Fork, Winslow)

3390 Futrall Dr.
Mon. - Fri. 9 a.m. - 7 p.m. / Sat. 10 a.m. - 6 p.m.

Fort Smith(Also serves Alma, Arkoma, OK; Barling, Bonanza, Cameron, OK; Cedarville, Central City, Chester, Dora, Dyer, Excelsior, Ft. Smith, Greenwood, Hackett, Hwy 71, Huntington, Jenny Lind, Kibler, Lake Alma, Midland, Mansfield, Lavaca, Mountainburg, OK: Muldrow, Pocola and Roland; Rock Island, Rudy, Rye Hill, Sugarloaf area, White Bluff)

4900 S. Zero St.
Mon. - Fri. 9 a.m. - 7 p.m. / Sat. 9 a.m. - 1 p.m.

Harrison(Also serves Bellefonte, Bergman, Dogpatch, Valley Springs.)

305 W Stephenson Ave.
Mon. - Fri. 9 a.m. - 6 p.m.

Rogers(Also serves Springdale, Lowell, Bethel Heights, Tontitown, Elm Springs, Cave Springs, Sonora)

2603 W Pleasant Grove Rd. Suite 110
Mon. - Fri. 9 a.m to 7 p.m. / Sat. 10 a.m. - 6 p.m.

Siloam Springs(Colcord, Decatur, Gentry, Watts, West Siloam Springs)

160 Hwy 412 East
Mon. - Fri. 9 a.m. - 6 p.m. / Sat. 9 a.m. - 1 p.m.

Van Buren(Also serves Springdale, Lowell, Bethel Heights, Tontitown, Elm Springs, Cave Springs, Sonora)

1202 Main St.
Mon. - Fri. 9 a.m. - 6 p.m. / Sat. 9 a.m. - 1 p.m.

Retail Locations that accept Cox payments
(TF * Transaction Fee)

Fayetteville

North Strett Mini Mart 758 North St. TF* $1

Fort Smith

Jet Away Convenience Store 3638 Midland TF* $1

Jet Away Convenience Store #1 6217 Hwy 271 S. TF* $1

Billing Dispute & Resolution

If you have any questions regarding your bill or disagree with any portion of your bill, immediately contact Cox with your concerns. You must contact us no later than 60 days from the bill's Due By date at

Kansas contact numbers

Arkansas City : (620) 442-2280

Coffeyville (620) 251-6610

Derby (316) 262-0661

Dodge City (620) 227-3361

El Dorado (316) 321-2971

Garden City (620) 275-5552

Great Bend (620) 792-2574

Hutchinson (620) 663-1591

lola (620) 365-2178

Junction City (785) 238-6165

Larned (620) 285-3151

Manhattan (785) 776-9239

McPherson (620) 241-6880

Newton (316) 283-7270

Pittsburg (620) 231-3360

Pratt (620) 672-75440

Salina (785) 825-7151

Topeka (785) 368-1000

Winfield (620) 221-6360

Wichita (316) 262-0661

Arkansas contact numbers

Bentonville (479) 273-5644

Bella Vista (479) 273-5644

Berryville (870) 423-3201

Fayetteville (479) 751-2000

Fort Smith (479) 782-8941

Harrison (870) 741-3401

Rogers (479) 273-5644

Siloam Springs (479) 524-6400

Springdale (479) 751-2000

Van Burean (479) 782-8941

To dispute the outcome related to your telephone service you may file a complaint with the Public Utilities Commission. The address is printed on your Cox billing statement.

Late Payment Charge

Your bill is subject to a late fee if it is not paid within six days from the “Due By” date. A late fee of $3.50 will be assessed. If your bill is not paid within 25 days from the "Due By" date a late fee of $4.50 will be assessed.

Returned Payment Fee

A returned payment charge of $25.00 will be applied when any negotiable instrument presented for payment for service--including credit card, electronic payment or check--becomes dishonored and is returned to us by your financial institution.

Additional Deposits

If you pay your bill after the “Due By” date or have a payment returned by your financial institution, or you have a significant increase in usage-based charges, such as long distance, Cox may require a new or additional deposit. The deposit must be paid by cash, money order or credit card.

Partial Month Services

If you have recently added or removed services, a "partial month" charge or credit will appear on this statement. This charge or credit reflects the differences between your previous monthly rate and the new monthly rate from the date of the change in service to the end of the current billing cycle.

Reconnection of Service

If your services are disconnected for non-payment, you must pay the outstanding balance in full, a month of service in advance, and a charge to reconnect your service. You may also be required to pay a deposit prior to activation of service.

Collection Trip Fee

After "x" days, monies collected by Cox at your service address could be subject to an additional $25 collection fee, excluding telephone services.

How to Pay Your Bill

Online: Visit cox.com to register for 24-hour online access or make payments to your account.
Mail: Detach your payment coupon from the bottom of your bill statement and mail it with your check or money order to the address listed on the coupon. Please indicate your account number on your check. Make checks payable to Cox Communications. Allow 7 days for processing.
Phone: Call 24 hours a day / 7 days a week.
Follow the phone prompts to make a payment using your bank account or credit card.

Kansas contact numbers

Arkansas City : (620) 442-2280

Coffeyville (620) 251-6610

Derby (316) 262-0661

Dodge City (620) 227-3361

El Dorado (316) 321-2971

Garden City (620) 275-5552

Great Bend (620) 792-2574

Hutchinson (620) 663-1591

lola (620) 365-2178

Junction City (785) 238-6165

Larned (620) 285-3151

Manhattan (785) 776-9239

McPherson (620) 241-6880

Newton (316) 283-7270

Pittsburg (620) 231-3360

Pratt (620) 672-75440

Salina (785) 825-7151

Topeka (785) 368-1000

Winfield (620) 221-6360

Wichita (316) 262-0661

Arkansas contact numbers

Bentonville (479) 273-5644

Bella Vista (479) 273-5644

Berryville (870) 423-3201

Fayetteville (479) 751-2000

Fort Smith (479) 782-8941

Harrison (870) 741-3401

Rogers (479) 273-5644

Siloam Springs (479) 524-6400

Springdale (479) 751-2000

Van Burean (479) 782-8941


In person: See below for list of Cox Customer Service Centers

Cox Sales and Service Centers Kansas

Arkansas City

207 N. Summit
Mon - Fri. 9 a.m. to 6 p.m.

Coffeyville(Also serves Caney, Cherryvale, Dearing Tyro, So. Coffeyville)

102 W 11th
Mon. - Fri. 9 a.m. to 6 p.m.

Derby

124 South Baltimore
Mon. - Fri. 9 a.m. to 6 p.m. (Closed 1 p.m. to 2 p.m.)

Dodge City(Also serves Ford County & Kinsley)

11122 Kliesen St.
Mon. - Fri. 9 a.m. to 6 p.m.

El Dorado(Also serves Towanda & Benton)

101 East 12th Ave.
Mon. - Fri. 9 a..m to 6 p.m.

Garden City(Also serves Finney County)

1109 College Dr.
Mon. - Fri. 9 a.m. to 6 p.m.

Great Bend(Also serves Hoisington)

250 N. Washington Ave.
Mon. - Fri. 9 a.m. to 6 p.m.

Hutchinson(Also serves Nickerson, Burton)

210 W. 5th Ave.
Mon. - Fri. 9 a.m to 6 p.m.

Iolae(Also serves Gas, Humboldt, Yates Center, Erie)

602 N. State St.
Mon. - Fri. 9 a.m to 6 p.m.

Junction City(Also serves Rural Milford, Grandview Plaza, portions of Geary County)

140 West 8th St.
Mon. - Fri. 9 a.m to 6 p.m.

Manhattan(Also serves Ogden, Jardine Terrace Housing, portions of Riley & Pottwawatomie Counties.)

519 Richards Dr.
Mon. - Fri. 9 a.m to 6 p.m.

McPherson (Also serves Lindsborg.)

322 N. Main
Mon. - Fri. 9 a.m to 6 p.m.

Newton(Also serves Hesston & Halstead.)

206 W. 6th St.
Mon. - Fri. 9 a.m to 6 p.m.

Pittsburg(Also serves Chicopee, Arma, Crawford & Cherokee Counties, Franklin, Weir, Frontenac.)

2802 N. Joplin
Mon. - Fri. 9 a.m to 6 p.m.

Pratt (also serves Kingman and Cunningham.)

314 S. Main
Mon. - Fri. 9 a.m to 6 p.m.

Salina(Also serves Saline County)

144 N. 7th St.
Mon. - Fri. 9 a.m to 6 p.m.

Topeka(Also seves Jefferson County, Tecumeseh, Berryton, Auburn)

931 S.W. Henderson
Mon.-Fri. 8 a.m - 7 p.m. / Sat. 8 a.m. - 1 p.m.

Wichita(Also serves Andover, Bel Aire, Cheney, Garden Plain, Goddard, Haysville, Kechi, Maize, Mulvane, Park City, Rose Hill, Sedgwick, Valley Center)

725 E. Douglas Ave.
Mon.- Fri. 8 a..m. - 6 p.m / Sat. 9 a.m. - 1 p.m.

2556 N. Maize Rd. Suite 102
Mon.- Fri. 9 a.m - 7p.m. / Sat. 9 a.m. - 1 p.m.

Winfield

1004 Main St. TF* $1
Mon. - Fri. 9 a.m - 6 p.m. / Closed 1 p.m. - 2 p.m.

Retail Locations that accept Cox payments
(TF * Transaction Fee)

Abilene

West's Plaza Country Mart 1900 N Buckeye TF* $1

Arkansas City

Ark City Country Mart 616 N Summit TF* $1

Augusta

Augusta Jumpstart 115 East 7th St TF* $1

Cooper Drug, Inc. 509 State St. TF* $1

Cheney

Jim's Food Liner 412 Main TF* $1

Dodge City

Hurst Enterprise, LLC 400 Wyatt Earp Blvd TF* $1

Msc Dodge City 2601 Central #26 TF* $1

Douglas

City of Douglas 322 S. Forrest TF* $1

El Dorado

Citizen's Credit Co. 1120 N Main TF* $1

Gails & Helen's 2575 W. Central Ave KIOSK TF* $1.50

Goin' Postal 2710 W Central Ave TF* $1

Iron Pump 2575 W Central Ave KIOSK TF* $1.50

Frontenac

Pallucca & Sons Grocery 207 E McKay TF* $1

Ft. Worth

4245 E. Berry St KIOSK TF* $1.50

Garden City

Beringer Hardware 2204 Kansas Ave. TF* $1

Garland

Atmos 1310 Hwy 66 KIOSK TF* $1.50

Goddardy

White's Foodliner 19950 W. Kellogg TF* $1

Great Brend

Advance Credit Co. 2602 10th St. TF* $1

Haysville

Diamond Shamrock 115 W. Grand Ave KIOSK TF* $1.50

Homeland 201 N. Main St. KIOSK TF* $1.50

Hutchinson

The Show Case 1500 E 11th Suite 22 TF* $1

Junction City

Food 4 Less 1025 S. Washington St. KIOSK TF* $1.50

Marketplace 833 W. Ash TF* $1

Kansas City

Balls Food 7734 State Ave, KIOSK TF* $1.50

Balls Food 8120 Parallel Pkwy KIOSK TF* $1.50

Balls Food 4301 State Ave KIOSK TF* $1.50

Kingman

Mollie's Attic 213 N. Main St TF* $1

Lawrence

Lawrence Hi Vee-6th St 4000 W 6th St TF* $1

Leavenworth

Balls Food 2107 S 4th St. KIOSK TF* $1.50

Food 4 Less 1920 Spruce St. KIOSK TF* $1.50

Leawood

Balls Food 11721 Roe Ave. KIOSK TF* $1.50

Lenexa

Balls Food 15000 W 87th St. Pkwy KIOSK TF* $1.50

Lyons

Mikes 106 E. Ave South TF* $1

Manhattan

Advance Credit 913 N 3rd TF* $1

Radio Shack Manhattan 614 Fort Riley Blvd TF* $1

Ray's Apple Market 222 N 6th St TF* $1

McPherson

A Full House 906 E. Kansas TF* $1

Graber Ace Hardware 319 N Main St TF* $1

Moradi Shell 1201 E 1st St. TF* $1

Mission

Balls Food 5800 Antioch Rd. KIOSK TF* $1.50

Newton

Advance Credit Co. 1019 Washington TF* $1

Meridian

Money Shack 301A N. Meridian TF* $1

Olathe

Balls Food 13600 S. Blackbob KIOSK TF* $1.50

Balls Food 15970 S. Mur-Len Rd. KIOSK TF* $1.50

Overland Park

Balls Food 11930 College Blvd KIOSK TF* $1.50

Balls Food 7000 W 75th St. KIOSK TF* $1.50

Balls Food 6900 W 75th St. KIOSK TF* $1.50

Parsons

Country Mart 2020 Main TF* $1

Pump'N Pete's #8 1430 Main TF* $1

Pittsburg

Paradise Mall Antiques 105 S Broadway TF* $1

Ron's Iga 310 E Central TF* $1

Ron's Iga 310 E Centennial Dr. TF* $1

Prairie Village

Balls Food 4050 W 83rd St KIOSK TF* $1.50

Pratt

A Full House 516 S. Main TF* $1

Roeland Park

Balls Food 4950 Roe Blvd KIOSK TF* $1.50

Salina

Carmelita's Mexican Goods 1859 S 9th TF* $1

El Azteca De Oro 427 S. Broadway TF* $1

Iron Pump 418 E. Iron Ave KIOSK TF* $1.50

Price Mart 1320 Armory Rd. KIOSK TF* $1.50

Valero 848 North Broadway TF* $1

Western Credit Inc. 2745 Belmont TF* $1

Shawnee

Balls Food 12010 W. 63rd St. KIOSK TF* $1.50

Topeka

Citizens Credit 1835 NW Topeka Blvd Ste.101 TF* $1

Conoco Food Mart 2121 SW Wanamaker Rd TF* $1

Falley's 3000 N. Topeka Blvd KIOSK TF* $1.50

Falley's 1945 S Gage Blvd KIOSK TF* $1.50

Falley's 3110 SE 6th St. KIOSK TF* $1.50

Miscelanea Rodeo 1706 SE 66th St TF* $1

Phillips 66 2525 SW 29th St TF* $1

Price Choppers 2210 N Tyler St. KIOSK TF* $1.50

Price Choppers 2021 SE 29th KIOSK TF* $1.50

Price Choppers 5311 SW 22nd Place KIOSK TF* $1.50

Price Choppers 4015 SW 10th St KIOSK TF* $1.50

Star 1320 SW 6th Ave. TF* $1

Star Gas + Convenience 2201 SW 6th Ave TF* $1

The Mail Box 2828 SW Arrowhead Rd TF* $1

Viking Pawn & Loan 112 SE 8th St. TF* $1

Wichita

A-OK Inc 1547 S. Oliver TF* $1

A-OK Inc 7310 W Central TF* $1

A-OK Inc 240 S West St Suite 50 TF* $1

A-OK Inc 410 N West St TF* $1

BP Amoco 5562 S. Seneca TF* $1

C&J Groceries 2502 North Arkansas TF* $1

Crazy Jay's Bed Shop Inc 830 S Woodlawn TF* $1

Dia De Pago 808 W 25th St TF* $1

Dollar Smart Plus 1750 N Broadway TF* $1

Fuel Up 550 N. Webb TF* $1

Homeland 3137 S. Seneca St. KIOSK TF* $1.50

Homeland 1607 S. Georgetown St KIOSK TF* $1.50

Homeland 3020 E Douglas Ave KIOSK TF* $1.50

Homeland 640 N West St. KIOSK TF* $1.50

Honeland 1019 W. 21st St. North KIOSK TF* $1.50

Money Shack 956 S. Oliver TF* $1

Quick Pick 3733 N Arkansas TF* $1

Speedway 565 S. Market St TF* $1

The Smell Well 2618 E 21st St. TF* $1

Valero 2849 W. 13th St TF* $1

Valero 851 S. Meridian TF* $1

Valero 248 South Hillside TF* $1

Valero 1622 S West St. TF* $1

Wash Wave 4901 W Central TF* $1

Wash Wave 859 S. Oliver TF* $1

Jumpstart 301 S. Fry Yates Center TF* $1

Cox Sales and Service Centers Arkansas

Bentonville(Also serves Bella Vista, Cave Springs, Centerton, Gravette, Highlands, Hiwasse)

1006 NW 11th St.
Mon. - Fri. 9 a.m. - 6 p.m. / Sat. 9 a.m. - 1 p.m.

Berryville(Also serves Beaver City, Berryville, Eureka Springs, Green Forest, Holiday Island)

928 West Trimble Ave.
Mon. - Fri. 9 a.m. - 6 p.m.

Fayetteville(Also serves Elkins, Farmington, Goshen, Greenland, Lincoln Prairie Grove, West Fork, Winslow)

3390 Futrall Dr.
Mon. - Fri. 9 a.m. - 7 p.m. / Sat. 10 a.m. - 6 p.m.

Fort Smith(Also serves Alma, Arkoma, OK; Barling, Bonanza, Cameron, OK; Cedarville, Central City, Chester, Dora, Dyer, Excelsior, Ft. Smith, Greenwood, Hackett, Hwy 71, Huntington, Jenny Lind, Kibler, Lake Alma, Midland, Mansfield, Lavaca, Mountainburg, OK: Muldrow, Pocola and Roland; Rock Island, Rudy, Rye Hill, Sugarloaf area, White Bluff)

4900 S. Zero St.
Mon. - Fri. 9 a.m. - 7 p.m. / Sat. 9 a.m. - 1 p.m.

Harrison(Also serves Bellefonte, Bergman, Dogpatch, Valley Springs.)

305 W Stephenson Ave.
Mon. - Fri. 9 a.m. - 6 p.m.

Rogers(Also serves Springdale, Lowell, Bethel Heights, Tontitown, Elm Springs, Cave Springs, Sonora)

2603 W Pleasant Grove Rd. Suite 110
Mon. - Fri. 9 a.m to 7 p.m. / Sat. 10 a.m. - 6 p.m.

Siloam Springs(Colcord, Decatur, Gentry, Watts, West Siloam Springs)

160 Hwy 412 East
Mon. - Fri. 9 a.m. - 6 p.m. / Sat. 9 a.m. - 1 p.m.

Van Buren(Also serves Springdale, Lowell, Bethel Heights, Tontitown, Elm Springs, Cave Springs, Sonora)

1202 Main St.
Mon. - Fri. 9 a.m. - 6 p.m. / Sat. 9 a.m. - 1 p.m.

Retail Locations that accept Cox payments
(TF * Transaction Fee)

Fayetteville

North Strett Mini Mart 758 North St. TF* $1

Fort Smith

Jet Away Convenience Store 3638 Midland TF* $1

Jet Away Convenience Store #1 6217 Hwy 271 S. TF* $1

Cox Sales and Service Centers

See list above for Adress and Store Hours for all Cox Sales and Service centers

Understanding Your Cox Bill

Having trouble understanding your Cox bill? click here

for help or contact a customer service representative.

Click here for Kansas customer service options.

Click here for Arkansas customer service options.

Cox Long Distance

If you have questions concerning the rates, terms and conditions of your Cox interstate or international long distance services, please refer Customer Services Agreement posted on our website.

Tarriff Questions

Your basic telephone services will not be disconnected for non-payment of non-basic telephone or non-telephone charges. Services, which must be paid to retain your local telephone services, are marked with an asterisk (*) on your bill. Failure to pay charges on the bill denoted by an asterisk (*) may result in the disconnection of your basic local telephone service.

Telephone Modem and Battery Back-up

If modem is disconnected or removed, or battery is not charged or otherwise fails, phone service, including access to emergency 911 services, will not be available.

FCC Authorized Charge for Network Access charge

A charge to recover costs associated with connecting to a telecommunications service provider’s interstate long distance network.

Emergency 911 Service charge

Your local government asks you to pay this charge each month to help provide for emergency service in your community.

Telecommunications Relay Service

A surcharge to fund the relay center that assists the hearing and speech impaired to communicate over the phone network.

Billing Dispute & Resolution

If you disagree with the outcome of an investigation related to telephone service contact the Public Utilities Commission. The address is printed on your Cox billing statement.

Billing Dispute and Resolution

If you disagree with the investigation’s outcome on a video service, you may file a complaint with the local franchise authority. The address is printed on your Cox bill statement.