RELATED INFORMATION •  Area Codes for the U.S. and Canada

• Call Waiting
• Call Waiting ID

Call Waiting

How Call Waiting works:

You can use your telephone without missing other calls. A special tone alerts you to a waiting call; the person calling you hears normal ringing.

To answer a waiting call:

1. When you're on the phone, a special tone tells you a second call is waiting.
2. Press and release the "switchhook" quickly, on your telephone.

Result: Your first caller is automatically placed on hold, while you're
connected with the second caller.

To alternate between the first and second caller:

• Simply press and quickly release the "switchhook."
• While you talk with one caller, the other will automatically be placed on hold.
• Each conversation remains private.

To end either call:

• Hang up the handset.
• Your phone will ring.
• When you answer, you'll be connected with the remaining caller.

To turn off Call Waiting temporarily:

1. Lift the handset and listen for the dial tone.
2. Press *70 (on a rotary phone, dial 1170).
3. Listen for the confirmation tone.
4. Dial the telephone number you wish to call.

Result: Call Waiting is temporarily disabled for this telephone call only. Your call will not be interrupted by the Call Waiting tone. Other callers will hear a busy signal.

5. After you hang up, Call Waiting automatically "turns on" again.
   

Call Waiting ID: Combine Call Waiting and Caller ID

How Call Waiting ID works:

Combining and enhancing Caller ID and Call Waiting, it allows you to use your telephone without missing other calls. A special tone alerts you to a waiting call and you also receive a visual display of the name and number of the person calling. Subscription to Caller ID requires the lease or purchase of a display telephone or an add-on display unit.

Notes:

The "switchhook" is the button the handset pushes down when you hang up the phone. Some telephones have a Link or Flash key you can press instead.