Cox Communications. Your friend in the digital age.
 
 

Highest in Residential Telephone Customer Satisfaction in the West Region,
Three Years in a Row
   
J.D. Power Circle Ratings Check out the Power Circle Ratings and see what customers are saying about their experience with Cox Communications. Power Circle Ratings are a consumer-friendly online rating system from J.D. Power and Associates. The Power Circle Ratings are based on feedback from consumers. Below are Cox Communications Residential Telephone Customer Satisfaction Study Power Circle Ratings compared with the competition.
J.D. Power Ratings
Company Overall Satisfaction Customer Service Performance
& Reliability
Billing Image Offerings & Promotions

Cox
five four five five five five
Award Recipient - Western Region ratings
Verizon
Western region
three two three three four three

the scoring
five Among the best three About Average
four Better than most two The rest
J.D. Power and Associates Consumer Center Power Circles Ratings do not include all information used to determine J.D. Power and Associates awards.
See jdpower.com for more information on Power Circles Ratings. For more information on residential telephone ratings, visit the J.D. Power Consumer Center at jdpower.com. Your experience may vary.

All information provided by J.D. Power and Associates is proprietary information owned by J.D. Power and Associates and is protected by U.S. and international copyright law and conventions. Reproduction of this information, in whole or in part, by any means is prohibited without the express written consent of J.D. Power and Associates, other than printing copies of the J.D. Power and Associates content by site visitors for their personal use. J.D. Power and Associates® is a registered trademark of J.D. Power and Associates.

“Highest in Residential Telephone Customer Satisfaction in the West Region, Three Years in a Row.” Cox Communications received the highest numerical score among telephone service providers in the West in the proprietary J.D. Power and Associates 2007 Residential Regional Telephone Customer Satisfaction StudySM. Study based responses from 11,911 consumers measuring 6 providers in the West (AZ, CA, CO, IA, ID, MN, MT, ND, NE, NM, NV, OR, SD, UT, WA, WY) and measures satisfaction of consumers who received their local and long distance service from one provider.

Proprietary study results are based on experiences and perceptions of consumers surveyed between April-May 2007.Your experiences may vary. Visit jdpower.com. Visit jdpower.com.

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