PowerBoostTM speed enhancement technology gives Cox High Speed Internet customers a speed burst when they need it most – when downloading large files. PowerBoost works by utilizing additional capacity on Cox’s fiber-hybrid network to give customers a short “boost” above and beyond their normal speeds.
Frequently Asked Questions
How much does PowerBoost cost?
PowerBoost is free! When PowerBoost is available, it is automatically activated at no additional charge for all Premier and Preferred customers.
Will PowerBoost make every large download twice as fast?
When extra bandwidth is available on Cox’s local fiber-hybrid network, a customer will experience a faster download. Speeds will be boosted up to twice as fast for Preferred customers, and up to 33% faster for Premier customers.
Will Power Boost be available to Value customers?
No. Our Value customers typically use their Internet connection for basic web surfing; not to download large files such as music, videos and games. When a Value customer upgrades to Preferred or Premier service, he or she will automatically receive PowerBoosts at no additional charge.
How many PowerBoosts can a customer get in a day, week or month?
Customers are not limited to a certain number of PowerBoosts. PowerBoosts will be granted as often as the customer downloads a large file and there is extra network capacity available.
How long does each PowerBoost last?
Each PowerBoost lasts for a few seconds. Basically, a PowerBoost will jumpstart a large file download and automatically reduce the overall download time by up to 50% (twice as fast).
How will customers know that they have experienced a PowerBoost?
Customers will be notified via emails and bill message when PowerBoost is launched in their market. There are no on-screen indicators when a PowerBoost is taking place. But customers should notice a shorter download time when downloading a large file, such as software, games, music, and photos.
Is PowerBoost available to multiple computers within the house (via home networking)?
Yes, PowerBoost is available to up to four computers networked in the home.
Are all cable modems capable of receiving PowerBoosts?
DOCSIS cable modems 1.1 and higher are capable of receiving PowerBoosts, regardless of cable modem type. For best performance a Cox approved modem is recommended.
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