• Español
  • Select a Location


    Let us know the location you'd like to browse.


    Already a Cox Residential customer?

    Looking for Business services? Go to Cox Business home


Are the cables in your living room creating a jungle? Don't worry – we'll help you untangle things so that Digital Television makes sense. Just pick the category that describes your problem, and we'll guide you through it – step-by-step.

Back Print Article

No Picture During Pay-Per-View Event

Last Updated: Fri, 04 Jun 2010 > Related Articles

16 rated this


This article provides quick fixes for problems with screen images disappearing, or playback stopping while viewing a PPV event.


The screen image Turns black While Watching a Pay-per-View (PPV) Event and Setting up Parental Controls.If you channel up or down this condition will clear.
PPV Event That I Was Watching Stopped Before the End.

A PPV event has a specific begin and end time. If you used the pause or rewind feature of your cable box to time shift your PPV event, it is possible for the event's time window to expire before your viewing of the event ends.

This will result in you missing the end of the event. We recommend that you watch PPV events straight through, or record the event from the advertised time window. Once you record the event, you will be able to use all the cable features such as: pause, rewind, fast forward, and instant replay without any problems.

Rate this Article:

Give us your feedback:


Maximum 500 characters

Back Print Article

Need More Help?