Are the cables in your living room creating a jungle? Don't worry – we'll help you untangle things so that Digital Television makes sense. Just pick the category that describes your problem, and we'll guide you through it – step-by-step.
Thank You For Using The Cable Connection Reset Tool
Last Updated: Wed, 21 May 2014 > Related Articles
Your refresh and reboot commands are on their way.
Cox is in the process of resetting your cable signal and rebooting your cable box(es). The reset may take as long as 15 minutes. When your cable box's clock becomes active again, the reset is complete. You should be able to watch TV and record programs with your DVR again at that time.
Program guide data may take another 20 minutes to refresh.
Warning: Do not unplug your cable box during the cable connection reset.
If you continue to experience picture problems, contact Support for more help.
Go back to Quick Fixes for TV Picture Problems.