Having problems with your TV signal or Picture? Did you know that most TV issues can be solved by using our in-home reset tool? Just sign-in, click the Reset button, and get back to watching the show. >> Reset My Cable Box
Thank You For Using The Cable Connection Reset Tool
Last Updated: Wed, 01 Apr 2015 > Related Articles
Your refresh and reboot commands are on their way.
Cox is in the process of resetting your cable signal and rebooting your cable box(es). The reset may take as long as 15 minutes. When the clock on your cable box becomes active again, the reset is complete. You should be able to watch TV and record programs with your DVR again at that time.
Program guide data may take another 20 minutes to refresh.
Warning: Do not unplug your cable box during the cable connection reset.
If you continue to experience picture problems, contact Support for more help.
Go back to Quick Fixes for TV Picture Problems.