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Configuring SAP for Cox Advanced TV Plus

Last Updated: Mon, 21 Jul 2014 > Related Articles

7 rated this

Summary

Learn how to turn on SAP on the Trio program guide that comes with the Cox Advanced TV Plus package.

Solution

What is Secondary Audio Program (SAP)?

SAP is a secondary audio stream that a broadcaster may choose to transmit for television programs. This stream may include an audio track in another language (such as French or Spanish) and/or Descriptive Video narration for the visually-impaired.

When SAP is available for a show, the program description in the Program Guide will display the SAP icon.

Use the the steps below to turn on SAP.

 

If you turn on the SAP setting, but the program does not carry a second audio track, then you may not hear any audio at all. Simply turn off SAP to restore the original audio. 

Enabling SAP

Enable SAP on your TV.

Do not turn on both the TV and cable box settings for SAP. Only the cable box SAP setting should be turned on.

Turning on SAP functionality on your cable box will also turn on the Descriptive Video service. For more information about Descriptive Video, see About Video Description.

1
Press the Settings button your remote control. Using the arrow buttons, highlight the Audio & Video, then press the Select button.
2
Press the right arrow button to highlight the Audio Settings option, then press Select.
3
Press the down arrow to highlight the Audio Language option.
4
Press the down arrow to highlight the Alternate (SAP) option. Press Select, then press Exit. The secondary audio will play for designated programs.
5

Press Exit

Result: The secondary audio will play for designated programs.

Disabling SAP

Disable SAP on your TV.

1
Press the Settings button your remote control. Using the arrow buttons, highlight the Audio & Video, then press the Select button.
2
Press the right arrow button to highlight the Audio Settings option, then press Select.
3
Press the down arrow to highlight the Audio Language option.
4

Press the down arrow to highlight the Primary Audio or English option. Press Select, then press Exit.


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