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Changing Your Password on Cox.com

Last Updated: Tue, 29 Apr 2014 > Related Articles

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Summary

Learn how to change your current password online to a new password.

Solution

This is the password you use with your User ID to log in to your personalized Cox webpages, such as View/Pay Bill, WebMail, Phone Tools, Internet Tools, and Account Settings.

To change your password, follow the steps below.

  1. Go to www.cox.com.
  2. Click the My Connection tab along the top.
  3. Sign in with your User ID and Password. If you can't remember your password, click the Password? link next to the Sign In button.
  4. Click Manage Account.
  5. Click Change Password.

    Note: If you are in the process of transferring your services, you will receive an error message and will be unable to change your password until the transfer is complete.
     
  6. Enter your current Password.
  7. Enter a new Password. Re-enter it.
  8. Click Continue.

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