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Cox Digital CableCARD™ Service

Last Updated: Fri, 04 Jun 2010 > Related Articles

53 rated this

Summary

This article covers information related to taking care of your CableCARD device, service availability, and various features about Cox Digital CableCARD Service.

Solution

Overview

Cox Digital CableCARD Service allows you to receive video programming through the use of a retail device. This includes TVs and devices that accept the CableCARD. A retail device has built-in technology that allows consumers to receive digital and High-Definition (HD) cable signals without the use of a cable box. Instead, consumers can lease a CableCARD device from Cox to access digital cable and HD programming. Based on your programming package, premium channels are available.

Cox Digital CableCARD Service Availability

With CableCARD devices, consumers do not have access to:

  • Cox’s Interactive Program Guide (IPG) including Cox’s Parental Controls
  • Pay-Per-View (PPV), including special events and sports packages

    Note: You can call Cox to order PPV special events and sports packages.

  • On DEMAND Services including Subscription Video on Demand (SVOD)

Taking Care of Your CableCARD Device

  • There is no cleaning or maintenance required for the CableCARD.
  • When the CableCARD is installed into your Digital Cable Ready device, it is paired to that device only.
  • Pairing matches the DCR device and the CableCARD, using technology that allows subscribers to view the programming to which they subscribe.
  • Once a Digital Cable Ready device and CableCARD are paired, the CableCARD will not work with any other device.
  • Once the CableCARD has been installed, DO NOT REMOVE it.


CableCARD and Cable Box Features

FeaturesCableCARD OnlyCable Box
Cable Programming
Can receive both analog and digital programming.
YESYES
Picture Quality
Produces a clear picture and high-quality sound.
YESYES
Premium Channels
Can access premium channels like HBO, Showtime, or Starz!
YESYES
Interactive Program Guide
Can access Cox's interactive programming guide.
NO - Customers will no longer have access to Cox's interactive programming guide.YES
Pay-Per-View
Can purchase PPV movies using your remote control.

NO - The current CableCARD does not support interactive services.

YES
On DEMAND
Can access On Demand.

NO - The current CableCARD does not support two-way interactive services.

YES

 


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