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Accessing Your Bill Online

Last Updated: Tue, 26 Jan 2016 > Related Articles

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Summary

Learn to view a copy of your paper bill, recent payments and charges.

Solution

Want to view your Cox bill online at Cox.com? Sign in to your account, or use your smart phone or other mobile device. See View Your Bill Statement With Cox Connect.
 

For your security, only the primary account holder can see the entire statement, past statements, or change the bill delivery method. If you are an authorized user, you'll see only the amount currently due, and can make a payment. To learn more about account types, refer to Understanding Digital Identities and Account Types.

1

From www.cox.com, sign in to My Account with your User ID and Password.
 

If you haven’t already created a login, click the Register link located along the very top of the webpage. Follow the instructions to enter the account number and PIN, which are located on the bill.

2

From the My Account  My Bill section click the  View Bill Details link.


Result
: The Billing & Payments page displays. 
 

highlights View Bill page
 

  1. From here you can click:
    • View Your Video Bill
    • View Bill Details
    • View Recent Activity
  2. If you want to view a statement, click the blue Statements link on the main menu.
    • Next to Billing Period, choose a date from the drop down menu.
    • Once the new period displays, click the PDF icon View Bill (PDF) to see the bill for that period.

      Note: If you do not have Adobe Reader, click the link under the PDF, to download the software.

Viewing Your Cox Bill with Cox Connect 

Want to see your Cox bill while using your mobile device? You can do so using Cox Connect. Follow the steps below.
 

Note: You must have a cox.net account to use Cox Connect.

1
  1. Sign in using your Cox User ID and Password.
  2. From the Home screen, tap View Billing Options.

    Cox  Connect Home screen, highlighting View billing options
2

From the Billing and Payments screen, tap View Statements.
 
Result: The View Statements screen displays.

3

From the View Statements screen, tap to view previous statements, starting with the oldest.
 
Result: A PDF format of your Cox bill displays.


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