• Español
  •  
  • Select a Location
    Select a Location

    Welcome!

    Let us know the location you'd like to browse.

    or

    Already a Cox Residential customer?

    Looking for Business services? Go to Cox Business home

TV

Having problems with your TV signal or Picture? Did you know that most TV issues can be solved by using our in-home reset tool? Just sign-in, click the Reset button, and get back to watching the show. >> Reset My Cable Box

Back Print Article

Cox Approved Cable Modems

Last Updated: Tue, 25 Aug 2015 > Related Articles

898 rated this

Summary

View information on approved modems for use on the Cox High Speed Internet service.

Solution

Below are the modems that are approved for use with Cox High Speed Internet service.

Need help picking a modem or have questions about DOCSIS technology? See Choosing the Right Cable Modem for more information.
 

Not all equipment sold by Cox is available in every Cox market. Check with your local market to find out what equipment is available. Also, modems that have been purchased from second hand vendors, such as an online auction, garage sale, or pawn shop, may not work on the Cox High Speed Internet service.
 

Cox Preferred Devices 

Cox offers DOCSIS 3.0 standalone modems and WiFi Modems for rent or purchase. A WiFi modem combines a modem and wireless router in one convenient device. The modems below are recommended for use with Cox High Speed Internet service.
 

BrandModelHighest Compatible Package
Arris / Moto SB6183 (Cox purchased)Ultimate
TG2472 (Dual Band WiFi Internet & Telephone Modem)Ultimate
CiscoDPC3825 (Single Band)Premier
NetgearCG3000D (Single Band)Premier
CG3000Dv2 (Single Band)Premier
CG4500BD (Dual Band)Premier
C6300BD (Dual Band)Premier
UbeeDDW365 (Single Band)Premier
DDW366 (Dual Band)Premier

 
Additional Cox Recommended DOCSIS 3.0 Devices

The DOCSIS 3.0 devices listed below meet our service and performance requirements.

Note: DOCSIS 3.0 devices are required for all new Preferred, Premier, and Ultimate package customers. Current Cox customers on those packages should ensure they have a DOCSIS 3.0 device in order to consistently receive optimal speeds. Additionally, Premier and Ultimate customers are required to have a DOCSIS 3.0 device with 16 x 4 or higher channel bonding to achieve package speeds. Older DOCSIS 3.0 devices with 8 x 4 channel bonding are only recommended for Premier or below packages, as shown in the following table.
 

BrandModelHighest Compatible Package
CiscoDPC3000Preferred
DPC3010Premier
DLinkDCM301Premier
Hitron-ZyxelCDA30360Premier
ARRIS / Motorola SB6120Preferred
SB6121Preferred
SB6141Premier
SB6180Premier
SB6182Premier
SB6183 (Third party purchased)Ultimate
SBG6400 (WiFi Modem)Premier
SBG6580 (WiFi Modem)Premier
SBG6700 (WiFi Modem)Premier
SBG6782 (WiFi Modem)Premier
NetgearCMD31TPreferred
CM400Premier
CM500Ultimate
C3000 (WiFi Modem)Premier
C3700 (WiFi Modem)Premier
C6300 (WiFi Modem)Ultimate
N450 (WiFi Modem)

Note:This device is also known as the CG3000Dv2.
Premier
Zoom5341Preferred
5341JPremier
5350 (WiFi Modem)Premier
5352 (WiFi Modem)Premier
5363 (WiFi Modem)Premier

 
Legacy DOCSIS 2.0 devices (no longer recommended)

Cox recommends all customers use a DOCSIS 3.0 device from the list above.

There are a limited number of DOCSIS 2.0 devices that continue to work on the Cox network, but if you are on a Preferred, Premier, or Ultimate package, Cox strongly recommends that you upgrade to a DOCSIS 3.0 device for the best consistent speed experience. Future speed increases may not be achievable with these devices.
 

BrandModel
LinksysBEFCMU10 v3
BEFCMU10 v4
CM100
ARRIS / MotorolaSB5100
SB5101
SB5120
SBG900 (WiFi Modem)
SBG901 (WiFi Modem)
RCADCM315R
DCM425
Scientific AtlantaDPX2100
DPC2100
SMCSMC8004
SMC8013 (WiFi Modem)
Zoom5241

 


Rate this Article:

Related Topics:

Give us your feedback:

Feedback

Maximum 500 characters

Back Print Article

Need More Help?