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Cox Compatible Cable Modems

Last Updated: Thu, 17 Jul 2014 > Related Articles

617 rated this

Summary

View information on approved cable modems for use on the Cox High Speed Internet service.

Solution

Below are approved modems and WiFi modems for use with Cox High Speed Internet service.
 

Need help with picking a cable modem or have questions about DOCSIS technology? See Choosing the Right Cable Modem for more information.
 

Not all equipment sold by Cox is available in every Cox market. Check with your local market to find out what equipment is available. Also, some modems that have been purchased from a second hand vendor, such as online auctions, garage sales, pawn shops, may not work on the Cox High Speed Internet service.
 

Cox Preferred Devices 

 

Cox offers WiFi modem devices, combining a modem and wireless router in one convenient device, for rent or purchase. These devices are recommended for all packages of Cox High Speed Internet service.
 

BrandModel
CiscoDPC3825 (Single Band)
NetgearCG3000D (Single Band)
CG3000Dv2 (Single Band)
CG4500BD (Dual Band)
Ubee DDW365 (Single Band)
DDW366 (Dual Band)

 
Additional Cox Recommended Devices

 

The DOCSIS 3.0 devices listed below meet our service and performance requirements.
 
Note: DOCSIS 3.0 devices are required for all new Preferred, Premier, Premier Plus (where available), and Ultimate tier customers. Current Cox customers on those tiers should ensure they have a DOCSIS 3.0 device in order to consistently receive optimal speeds.
 

BrandModelHighest Compatible Package
CiscoDPC3000Premier (Premier Plus, where available)
DPC3010Ultimate
Hitron-ZyxelCDA30360Ultimate
Motorola SB6120Premier (Premier Plus, where available)
SB6121Premier (Premier Plus, where available)
SB6141Ultimate
SB6180Ultimate
SB6182Ultimate
SB6183Ultimate
SBG6580 (WiFi modem)Ultimate
SBG6782 (WiFi modem)Ultimate
NetgearCMD31TPremier (Premier Plus, where available)
C3000 (WiFi modem)Ultimate
C3700 (WiFi modem)Ultimate
N450 (WiFi modem)

Note:This device is also known as the CG3000Dv2.
Ultimate
Zoom5341Premier (Premier Plus, where available)
5341J
 
Note: Click on the link above for market compatibility.
Ultimate, except in markets noted
5350 (WiFi modem)Ultimate
5352 (WiFi modem)Ultimate

 
Legacy DOCSIS 2.0 devices (no longer recommended)

 

Cox recommends all customers use a DOCSIS 3.0 device from the list above.

There are a limited number of DOCSIS 2.0 devices that will continue to work on the Cox network, but if you are on Preferred, Premier, Premier Plus, where available, or the Ultimate tier, Cox strongly recommends that you upgrade to a DOCSIS 3.0 device for the best consistent speed experience. Future speed increases may not be achievable with these devices.
 

BrandModel
LinksysBEFCMU10 v3
BEFCMU10 v4
CM100
MotorolaSB5100
SB5101
SB5120
SBG900 (WiFi modem)
SBG901 (WiFi modem)
RCADCM315R
DCM425
Scientific AtlantaDPX2100
DPC2100
SMCSMC8004
SMC8013 (WiFi modem)
Zoom5241

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