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ARRIS / Motorola SBG6580

Last Updated: Mon, 05 Jan 2015 > Related Articles

81 rated this

Summary

Learn about the available ports and an explanation of the status lights on an ARRIS / Motorola SBG6580 cable modem gateway.

Solution



The ARRIS / Motorola SBG6580 Cable Modem is a DOCSIS 3.0 cable modem gateway.


Front View



After the cable modem is successfully registered on the network, the POWER, RECEIVE, SEND, and ONLINE indicators illuminate continuously to indicate that the cable modem is online and fully operational. For more details, refer to the Modem Lights section.

Back View



The ARRIS / Motorola SBG6580 has the following ports available on the back of the modem:

  • ETHERNET - Four ports connect to the Ethernet port on your computer or home network.
  • USB - Connects to selected client devices
  • RESET - Used to reset the gateway
  • CABLE - Connects to the cable wall outlet
  • POWER - Connects the gateway to the power adapter

Modem Lights



The modem lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.

Modem LightStatusProblemSolution
POWERSolid GreenNoneN/A
OffNo powerVerify power supply connections and electrical outlet. Also make sure the outlet is not connected to a switch.
RECEIVESolid GreenNone - downstream channel connectedN/A
Solid BlueNone - downstream channel connected with bonded channelsN/A
FlashingSearching for a downstream channel connectionVerify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
OffModem off-lineVerify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
SENDSolid GreenNone - upstream channel connected 
Solid BlueNone - upstream channel connected with bonded channelsN/A
FlashingSearching for an upstream channel connectionVerify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
OffModem off-lineVerify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
ONLINESolid GreenNone - connected to the Internet.N/A
FlashingNone - scanning for configuration parametersN/A
OffNo connectionVerify all cable connections and try resetting the modem. If cable is OK and modem reset does not work,  contact Customer Support.
WIRELESS

Flashing Green

None - actively scanning (show network traffic)

N/A
Flashing AmberNone - successfully paired when the icon is Green, WPS pairing in progressN/A
OffNone - no wireless devices connectedN/A

MAC Address Label



MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Manufacturer Resources


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