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Having problems with your TV signal or Picture? Did you know that most TV issues can be solved by using our in-home reset tool? Just sign-in, click the Reset button, and get back to watching the show. >> Reset My Cable Box

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Quick Fixes for TV Picture Problems

Last Updated: Tue, 28 Mar 2017 > Related Articles

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Black screen, blue screen, snow or tiling? Learn quick troubleshooting steps for your TV picture problem.


highlights Snow examplehighlights Tiling example

TV picture problems often have a simple cause and solution that you can easily take care of at home. In the table below, we'll learn more about the problem you're experiencing. Follow the links and we'll guide you to specific fixes for your problem.

Step-by-Step Help

Are you experiencing a distorted picture on your TV? Click the Guided Help button below to help solve issues with captions, poor color, grainy, lined, tiled, blue, black screen, or aspect issues with stretched picture or black bars.

Guided Help

Cable Reset Tool

If you are still having trouble after using our basic troubleshooting steps, try our Cable Reset Tool by clicking the button below.

Cable Reset Tool

More Troubleshooting Help

If you continue to have problems with your TV, contact us for additional help.

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