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Netgear CG4500BD

Last Updated: Tue, 19 May 2015 > Related Articles

39 rated this

Summary

View the available ports and an explanation of the status lights on a Netgear CG4500BD dual band WiFi cable modem.

Solution



Front View 


Front view


After the cable modem is successfully registered on the network, the POWER, DS, US, and ONLINE indicators illuminate continuously to indicate that the cable modem is online and fully operational. For more details, refer to the Modem Lights section.

Back View 


Back view


The Netgear CG4500BD has the following ports available on the back of the WiFi modem:

  • GE 1-4 (Gigabit Ethernet 1-4 also known as LAN 1-4) - Four 10/100/1000 auto-sensing RJ-45 ports. Connect devices on your LAN (Local Area Network) such as a computer, hub or switch to these ports.
  • USB - Connects to the USB port on your computer.
  • RESET - Use this button in the unlikely event that you want to restore the default factory settings. This button is recessed to prevent accidental resets of your WiFi modem. See Netgear's support article for steps on how to reset your device to factory settings.
  • CABLE - Connect your coaxial cable line to this port.
  • AC IN - Connect the supplied power cord to this port.

Modem Lights 

The modem lights indicate the current status of your WiFi cable modem. To troubleshoot any connection problems, use the table below.

Modem LightStatusProblemSolution
2.4 GHz

2.4 gigahertz light
Solid GreenNone - WiFi is enabled at the 2.4 GHz frequencyN/A
BlinkingNone - data flowingN/A
OffWiFi card disabled or not plugged inTo enable or disable the card (2.4Ghz and 5 GHz), press and hold the WLAN button for three seconds.
5 GHz

5 gigahertz light
Solid GreenNone - WiFi enabled at the 5 GHz frequencyN/A
BlinkingNone - data flowingN/A
OffWiFi card disabled or not plugged inTo enable or disable the card (2.4Ghz and 5 GHz), press and hold the WLAN button for three seconds.
POWER

Power light
OffNo powerVerify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Solid GreenNoneN/A
BlinkingPerforming a power-on self-testN/A
RedPerforming a self-test or the thermal cutoff circuit has been triggeredN/A

DS 

(Downstream)
 

Downstream light

Blinking GreenScanning for downstream channelVerify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Solid GreenNone - connection from the computer to the Internet established on one channelN/A
Solid BlueNone - operating on more than one channel (downstream bond mode)N/A
OffNo downstream channel lockedN/A

US

(Upstream)

Upstream light

OffUpstream channel inactiveVerify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Blinking GreenScanning for upstream channelVerify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Solid GreenNone - connection from the Internet to the computer established on one channelN/A
Solid BlueNone. The modem is operating on more than one channel (upstream bond mode).N/A

INTERNET

Internet light

OffNo connectionVerify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Solid GreenNone - cable WiFi modem operationalN/A
Slow BlinkNone - cable WiFi modem receiving DHCP informationN/A
Fast BlinkNone cable WiFi modem downloading a configuration fileN/A

LINK 1 - 4

Link light

OffNo Ethernet link detectedN/A
Blinking GreenNone - data is flowingN/A
Blinking AmberNone - data is flowingN/A
Solid GreenNone - connected to 1000 MbpsN/A
Solid AmberNone - connected at 10 or 100 MbpsN/A

WPS

WPS light

OffNo WiFi client associated with the cable modem via WPSEnable WiFi.
Blinking GreenNone - WPS in discovery mode, (LED blinks for up to 2 minutes)N/A
Solid GreenNone - WPS configuration successfulN/A

WLAN

WLAN light
OffWiFi card disabledEnable WiFi by pressing this button for three seconds.
Blinking GreenData flowingN/A
Solid GreenNone - WiFi enabledN/A

MAC Address / WiFi Network Name and Password Label 


MAC label


MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F).A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

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