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Netgear CG4500BD

Last Updated: Tue, 08 Jul 2014 > Related Articles

22 rated this

Summary

Learn about the available ports and an explanation of the status lights on a Netgear CG4500BD dual band WiFi cable modem.

Solution



Front View

  

 
After the cable modem is successfully registered on the network, the POWER, DS, US, and ONLINE indicators illuminate continuously to indicate that the cable modem is online and fully operational. For more details, refer to the Modem Lights section.

Back View

 
 

 
The Netgear CG4500BD has the following ports available on the back of the WiFi modem:

  • GE 1-4 (Gigabit Ethernet 1-4 also known as LAN 1-4) - Four 10/100/1000 auto-sensing RJ-45 ports. Connect devices on your LAN (Local Area Network) such as a computer, hub or switch to these ports.
  • USB - Connects to the USB port on your computer.
  • RESET - Use this button in the unlikely event that you want to restore the default factory settings. This button is recessed to prevent accidental resets of your WiFi modem. See Netgear's support article for steps on how to reset your device to factory settings.
  • CABLE - Connect your coaxial cable line to this port.
  • AC IN - Connect the supplied power cord to this port.

Modem Lights

The modem lights indicate the current status of your WiFi cable modem. To troubleshoot any connection problems, use the table below.

Modem LightStatusProblemSolution
2.4 GHz
 
Solid GreenNone. WiFi is enabled at the 2.4 GHz frequency.N/A
BlinkingNone. Data is flowing.N/A
OffWiFi card is disabled or not plugged in.To enable or disable the card (2.4Ghz and 5 GHz), press and hold the WLAN button for three seconds .
5 GHz
 
Solid GreenNone. WiFi is enabled at the 5 GHz frequency.N/A
BlinkingNone. Data is flowing.N/A
OffWiFi card is disabled or not plugged in.To enable or disable the card (2.4Ghz and 5 GHz), press and hold the WLAN button for three seconds .
Power
 
OffNo Power.Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Solid GreenNoneN/A
BlinkingThe modem is performing a power-on self-test.N/A
RedThe modem is performing a self-test or the thermal cutoff circuit has been triggeredN/A

DS 

(Downstream)
 

 

Blinking GreenScanning for downstream channel is in progress.Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Solid GreenNone. Connection from the computer to the Internet is established on one channel.N/A
Solid BlueNone. The modem is operating on more than one channel (downstream bond mode).N/A
OffNo downstream channel is locked.N/A

US

(Upstream)

 

OffUpstream channel is inactive.Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Blinking GreenScanning for upstream channel is in progress.Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Solid GreenNone. Connection from the Internet to the computer is established on one channel.N/A
Solid BlueNone. The modem is operating on more than one channel (upstream bond mode).N/A

Internet

 

OffNo connection.Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Solid GreenNone. Cable WiFi modem is operational.N/A
Slow BlinkNone. Cable WiFi modem is receiving DHCP information.N/A
Fast BlinkNone. Cable WiFi modem is downloading a configuration file.N/A

LINK 1 - 4


OffNo Ethernet link detected.N/A
Blinking GreenNone. Data is flowing.N/A
Blinking AmberNone. Data is flowing.N/A
Solid GreenNone. Connected to 1000 Mbps.N/A
Solid AmberNone. Connected at 10 or 100 Mbps.N/A

WPS

 

OffNo WiFi client associated wtih the cable modem via WPSEnable WiFi.
Blinking GreenNone. WPS is in discovery mode. (LED blinks for up to 2 minutes)N/A
Solid GreenNone. WPS configuration is successful.N/A

WLAN

 

OffWiFi card is disabled.Enable WiFi by pressing this button for three seconds.
Blinking GreenData is flowing.N/A
Solid GreenNone. WiFi is enabled.N/A

MAC Address / WiFi Network Name and Password Label

;

 
MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F).A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

 


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