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Zoom 5241 Cable Modem

Last Updated: Fri, 29 Aug 2014 > Related Articles

8 rated this

Summary

Learn about the available ports and an explanation of the status lights on a Zoom 5241 cable modem.

Solution

 


Installation 

 

If you need help setting up your cable modem, use the following articles:


The Zoom 5241 is a DOCSIS 2.0 cable modem.


Front View
 

Front View of Zoom 5241 modem


After the cable modem has successfully registered on the network, the POWER, DS, US, and ONLINE indicators illuminate continuously to indicate that the cable modem is online and fully operational. For more details, refer to the Modem Lights section.

Back View
 

Back View of Zoom 5241 modem


The Zoom 5241 has the following ports available on the back of the modem:

  • Power - Connects the cable modem to the power adapter.
  • RF - Connects to the cable wall outlet
  • USB - Connects to the USB port on your computer.
  • LAN - Connects to the Ethernet port on your computer.

Modem Lights
 

The modem lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.
 

Ethernet Connection - Modem functioning correctly
 

Modem Looking for Cable Connection

Modem LightStatusProblemSolution
PowerOffNo powerVerify power supply connections and electrical outlet, also make sure the outlet is not connected to a switch.
DS BlinkingModem is establishing a connection from the Internet to the computer.Verify cable connections and try resetting the modem. If cable is ok & modem reset does not work, contact Customer Support.
SolidNoneN/A
USOffModem is establishing a connection from the computer to the Internet.Verify cable connections and try resetting the modem. If cable is ok & modem reset does not work, contact Customer Support.
SolidNoneN/A
ON Line BlinkingModem is establishing a connection to the cable provider.Verify cable connections and try resetting the modem. If cable is ok & modem reset does not work, contact Customer Support.
SolidNone. Modem connection established.N/A
LinkBlinkingNone. Data is flowing between the computer and the Internet.N/A
SolidNone. Modem is Connected to LAN device.N/A

MAC Address Label
 

MAC Address for Zoom 5241 modem


MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Manufacturer Resources

 


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