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Did you forget your voice mail password? How about problems with the fax machine? Going on a trip and need to manage call forwarding? Whatever your question, we make sure our digital telephone support has the answers.

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Accessing Voice Mail With Cox Mobile Connect

Last Updated: Mon, 25 Aug 2014 > Related Articles

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Learn how to access voice mail with Cox Mobile Connect.


You can use your smartphone or other mobile device to access your Cox home phone voice mail. Then you can view the list of voice mails, listen to them, and delete them.
Important: Be sure to install the Cox Mobile Connect app on your device before you begin.
  1. Launch the Cox Mobile Connect app.
  2. Sign in with your User ID and Password. If you haven't already created a User ID and Password, go to Cox.com and click Register at the very top of the screen.
  3. Tap Home Phone.

highlights Home Phone option

From the drop-down list, choose which home number you want to review then tap a voice mail message. For examples, on the left is the iPhone. On the right is the Android.

highlights All Calls screen on iPhonehighlights Phone Line screen on Android
  1. If you do not see any voice mail, at the bottom of the screen tap Settings then tap Voice Mail. Once there, tap the OFF button to ON. For example, on the left is the iPhone. Tap the Back button to return to the main screen. On the right is the Android. Tap Save on this device to get back to the main screen.
highlights OFF option on iPhonehighlights Voicemail ON, Save button on Android
  1. At the bottom of the screen tap Voice Mail.
    Result: Your voice mail list displays.
  2. Tap the voice mail you want to hear.

highlights Voicemail number, Voicemail option on iPhone


Tap the play arrow to listen to the voice mail. On the left is the iPhone. On the right is the Android.

highlights Voice Mail play arrow on iPhonehighlights Voicemail play arrow on Android

You can also access a variety of other options below the recording, as shown above.

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