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ARRIS / Motorola SB6183

Last Updated: Fri, 19 Feb 2016 > Related Articles

37 rated this

Summary

Learn about the available ports and an explanation of the status lights on the ARRIS / Motorola SB6183 cable modem.

Solution


This device is also available in black.

The ARRIS / Motorola SB6183 is a DOCSIS 3.0 device.


Front View 


ARRIS / Motorola SB6183 front view


After the cable modem is successfully registered on the network, the POWER, RECEIVE, SEND, and ONLINE indicators illuminate continuously to indicate that the cable modem is online and fully operational. For more details, refer to the Modem Lights section.

Back View 


ARRIS / Motorola SB6183 back view


The ARRIS / Motorola SB6183 has the following ports available on the back of the modem.

  • ETHERNET - Connects to the Ethernet port on your computer
  • CABLE - Connects to the cable wall outlet
  • POWER - Connects the cable modem to the power adapter

Modem Lights 

The modem lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.

Modem LightStatusProblemSolution
POWER

power

OffNo powerVerify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Solid GreenNoneN/A

RECEIVE

receive

FlashingScanning for downstream channelVerify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Solid GreenNone - connection from the computer to the Internet established on one channelN/A
Solid BlueNone - operating on more than one channel (downstream bond mode)N/A

SEND

send

OffUpstream channel inactiveVerify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
FlashingScanning for upstream channelVerify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Solid GreenNone - connection from the Internet to the computer established on one channelN/A
Solid BlueNone - operating on more than one channel (upstream bond mode)N/A

ONLINE

online

OffNo connectionVerify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Solid GreenNone - operationalN/A
FlashingNone - scanning for configuration parametersN/A

MAC Address 


ARRIS / Motorola SB6183 MAC address label
 
MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F).A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Manufacturer Resources 


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