• Español
  •  
  • Select a Location
    Select a Location

    Welcome!

    Let us know the location you'd like to browse.

    or

    Already a Cox Residential customer?

    Looking for Business services? Go to Cox Business home

Phone

Did you forget your voice mail password? How about problems with the fax machine? Going on a trip and need to manage call forwarding? Whatever your question, we make sure our digital telephone support has the answers.

Back Print Article

Email Me When a Voice Mail Arrives

Last Updated: Wed, 22 Apr 2015 > Related Articles

18 rated this

Summary

Want to know when a voice mail arrives on your home phone when you are away? Complete these steps to get an email with the voice message attached.

Solution

1
  1. Go to the Phone Tools website: http://phonetools.cox.net.
  2. Enter your User ID and Password, then click Sign In.

    Note: If you haven't already created a User ID and Password, click No Account? Register Now! and enter your account number and PIN which are located on your bill.
2

Click the Settings tab.

3

Click the Voice Mail link.

4

To the right of Voice Mail Notification Options, click the Change button.

5

Enter any email address. Re-enter it to confirm.

6

Click Submit.


Result: Whenever a voice mail arrives on your home phone, you'll receive an email notification with an audio version of the voice mail attached in .wav  format. Click the .wav file to launch the audio player on your computer and listen to the voice message.


Rate this Article:

Related Topics:

Give us your feedback:

Feedback

Maximum 500 characters

Back Print Article

Need More Help?