Did you forget your voice mail password? How about problems with the fax machine? Going on a trip and need to manage call forwarding? Whatever your question, we make sure our digital telephone support has the answers.

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Email Me When a Voice Mail Arrives

Last Updated: Tue, 17 Nov 2015 > Related Articles

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Want to know when a voice mail arrives on your home phone when you are away? Complete these steps to get an email with the voice message attached.


  1. Go to the Phone Tools website:
  2. Enter your User ID and Password, then click Sign In.

    Note: If you haven't already created a User ID and Password, click No Account? Register Now! and enter your account number and PIN which are located on your bill.

Click the Settings tab.


Click the Voice Mail link.


To the right of Voice Mail Notification Options, click the Change button.

  1. Enter any email address in the Email and Re-enter Email fields.

    Note: You can have the message sent to up to five email addresses.
  2. Select the form you would like to receive your messages.
If you select...The voice mail message...
AudioIs attached in .wav  format. Click the .wav file to launch the audio player on your computer and listen to the voice message.
TextIs transcribed into text.

Click Submit.

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