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Did you forget your voice mail password? How about problems with the fax machine? Going on a trip and need to manage call forwarding? Whatever your question, we make sure our digital telephone support has the answers.

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Email Me When a Voice Mail Arrives

Last Updated: Wed, 13 Aug 2014 > Related Articles

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Learn how to receive an email notification when a new voice mail arrives.


Want to know when a voice mail arrives on your home phone when you are away? Complete the following steps to get an email with the voice message attached.
  1. Go to the Phone Tools webpage: http://phonetools.cox.net.
  2. Sign In. If you haven't already created a User ID and Password, click No Account? Register Now! and enter your account number and PIN, which are located on your bill.
Click the Settings tab. 
Click the Voice Mail link. 
To the right of Voice Mail Notification Options, click the Change button. 
Enter any email address. Re-enter it to confirm. 

Click Submit.


Note: Whenever a voice mail arrives on your home phone, you'll receive an email notification with an audio version of the voice mail attached in .wav  format. Click the .wav file to launch the audio player on your computer and listen to the voice message.

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