• Español
  •  
  • Ashburn, VA

    Let us know the location you'd like to browse.

    or

    Already a Cox Residential customer?

    Looking for Business services? Go to Cox Business home

Phone

Did you forget your voice mail password? How about problems with the fax machine? Going on a trip and need to manage call forwarding? Whatever your question, we make sure our digital telephone support has the answers.

Back Print Article

National Do Not Call Registry

Last Updated: Fri, 20 Jun 2014 > Related Articles

4 rated this

Summary

Learn information about how to register for the Do Not Call List.

Solution

The National Do Not Call Registry allows customers to submit their wired and wireless phone numbers to a database that informs certain tele-marketers not to contact the numbers. Learn how to sign up for the National Do Not Call Registry. For information on who can still solicit your numbers, see https://donotcall.gov.


How to Register

Consumers can register in two ways: online or by calling a toll-free number. Registration is free and is available in both English and Spanish. Registration does not expire unless a number is disconnected, or until the consumer takes it off the registry.
 

  • Register Online - Consumers nationwide can register online at https://donotcall.gov. If consumers register online, they must provide an email address. After registering online, consumers will receive an email and need to click on a link in the email within 72 hours to complete online registration. Email addresses on the registry will not be shared with anyone.
  • Register by Phone - Consumers can register by calling, toll-free, 888-382-1222 (TTY 866-290-4236). If consumers register by phone, they must call from the number they want to register.

If you receive telemarketing calls after you have registered your phone number and your number has been in the registry for three months, you can file a complaint at https://donotcall.gov/ or by calling 888-382-1222.
 

Within the telemarketing rules associated with the National Do Not Call Registry, consumers with established relationships with companies, such as Cox may continue to receive sales calls from those companies. Use the following information to answer questions if customers ask why they continue receiving sales calls from Cox.


Rate this Article:

Related Topics:

Give us your feedback:

Feedback

Maximum 500 characters

Back Print Article

Need More Help?