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Did you forget your voice mail password? How about problems with the fax machine? Going on a trip and need to manage call forwarding? Whatever your question, we make sure our digital telephone support has the answers.

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Returning Calls Or Text With Cox Mobile Connect

Last Updated: Tue, 29 Sep 2015 > Related Articles

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Learn to return calls and texts on an iPhone, iPod Touch and Android.


The Home Phone feature of the Cox Mobile Connect app allows you to call back or text using your home phone service.

Important: Be sure to install the Cox Mobile Connect app on your smart phone or other mobile device before you begin.

  1. Launch the Cox Mobile Connect app.
  2. Sign in with your User ID and Password. If you haven't already created a User ID and Password, go to Cox.com and click Register at the very top of the screen.
  3. Under the Phone Tools section of the Home screen, tap the Calls icon.

    Cox Mobile Connect app, highlighting the Call option.
Tap the desired phone number from the All Calls default list, or tap Missed Calls at the top of the screen to access another set of numbers. If you choose Voice Mail you get the option to play the voicemail.

Cox Mobile Connect app, highlighting call options.

Note: Returning long-distance phone calls using Cox Voice Mail functionality will result in Cox long-distance charges being assessed, including calls made from customers with Toll Restrictions on their Cox account.

Tap Call or Send Message.

Cox Mobile Connect app, highlighting Call and Send Message options.

Either the phone number will dial or a text message screen will display allowing you to create your text.

Note: If you are using a tablet you will not see these options.

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