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Returning Calls Or Text With Cox Mobile Connect

Last Updated: Wed, 03 Jun 2015 > Related Articles

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Summary

Learn to return calls and texts on an iPhone, iPod Touch and Android.

Solution

The Home Phone feature of the Cox Mobile Connect app allows you to call back or  text using your home phone service.
 

Important: Be sure to install the Cox Mobile Connect app on your smart phone or other mobile device before you begin.

1
  1. Launch the Cox Mobile Connect app.
  2. Sign in with your User ID and Password. If you haven't already created a User ID and Password, go to Cox.com and click Register at the very top of the screen.
  3. Tap the Home Phone icon from the Cox Mobile Connect app.

    Cox Mobile Connect app, highlighting the Home Phone option.
2
Tap the desired phone number from the All Calls default list, or tap Incoming at the bottom of the screen to access another set of numbers. If you choose Voice Mail you get the option to play the voicemail.

Cox Mobile Connect app, highlighting call options.

Note: Returning long-distance phone calls using Cox Voice Mail functionality will result in Cox long-distance charges being assessed, including calls made from customers with Toll Restrictions on their Cox account.
3

Tap Call Back or Send Text Message. For example, iPhone is on the left. Android is on the right.
 

iPhone Cox Mobile Connect app, highlighting Call Back and Send Text Message options.Android Cox Mobile Connect app, highlighting Call Back and Send Text Message options.
 

Either the phone number will dial or a text message screen will display allowing you to create your text.
 

Note: If you are using a tablet you will not see these options.


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