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Did you forget your voice mail password? How about problems with the fax machine? Going on a trip and need to manage call forwarding? Whatever your question, we make sure our digital telephone support has the answers.

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Setting Up Reminders and Notifications in Voice Mail

Last Updated: Tue, 29 Nov 2016 > Related Articles

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Learn how to set up Cox Digital Telelphone service to send you a reminder of important events.


With Cox Digital Telephone, you can schedule the phone to call or email you with important information.

See Using Voice Mail Personal Options for more ways to review outgoing reminders or select mailbox notification settings.


These are pre-record messages that you can send to your home phone at specific times during the day. They can be used to for the following:

  • Appointments
  • Time to wake up
  • Birthdays
  • Anniversaries
  • Medicines

To set up Reminders, follow these steps:

  1. From the main menu, press 71.
  2. Select from the following:
    • To schedule and record a one-time reminder, press 11.
    • To schedule and record a daily (weekly, weekend) reminder, press 12.
    • To edit and existing reminder, press 2.


These are system voice prompts that are sent to your cell phone, pager, or email address when a voicemail arrives in your mailbox. Notifications can be set up to work for the following:

  • Any time a voice mail arrives in your mailbox
  • Only if voicemail arrives when you're at work, on vacation, or during the weekend
  • Only if voicemail arrives with an urgent or normal stamp

To set up Notifications indicating a voicemail arrived, follow these steps:

  1. From the main menu, press 44.
  2. Select from the following:
    • To have the phone to call you, press 12.

      Note: For long-distance calls, standard Cox long-distance pricing may apply and appear on your Cox billing statement.
    • To schedule the phone to call your pager, press 13.
    • To schedule the phone to email you, press 15.

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