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Managing Contacts in Cox Classic WebMail

Last Updated: Fri, 13 Feb 2015 > Related Articles

152 rated this

Summary

Learn to add, change, or remove contact information in your WebMail inbox.

Solution

There are many features in Classic WebMail to help you manage your contacts. This guide explains what they are and how to use them.

Before beginning, make sure you are signed in to Classic WebMail.

  1. Go to webmail.cox.net.
  2. Enter your User ID and Password.
  3. Click the Classic WebMail radio button.
  4. Click Sign In.

Learn more about the following features.

Not what you were looking for? See Using Cox Classic WebMail for more articles.

Add an Email Contact 

To add an email contact to your address book, follow the steps below.

1
From the Inbox, click on the email Subject to open the message.

2
Click on the blue figure with the plus sign located to the right of the email address in the From: or To: fields.

3

In the pop-up window, check the box next to the email address to be added, and then click OK.

4
  1. To add contacts automatically, go back to the Settings button, then click Preferences.
  2. Scroll down to Address Collection and choose All Recipients.

    auto add

Create an Email Contact 

To create an email contact, follow the steps below.

1
  1. From the Inbox, click the Addresses button.
  2. Click New Contact.
2
  1. Fill in the desired fields.
  2. Click OK.

Update an Email Contact 

To update your contacts information, follow the steps below.

1
  1. From the Inbox, click the Addresses button.
  2. Under Addresses: All, below the Name column, click the contact you want to update.

    name
2
  1. Make changes to the address.

    addresses
     
  2. Click OK.

Delete an Email Contact 

To delete a contact, follow the steps below.

1

From the Inbox, click the Addresses button.

addresses

2
  1. In your Address Book under the Name column, click the person or group to delete.

    name
     
    Result: You will see all the information for that contact.
     
  2. At the bottom of the window, click the Delete button.

    contact info

Search for an Email Contact 

To search for a contact, follow the steps below.

1
  1. From the Inbox, click the Addresses button.
  2. Under Addresses: All, next to Export, click Search.

    Note: Do not click the Search button on the top menu because that only searches messages.
2
  1. Decide how you want to search for a contact, by First Name, Last Name, Nickname, or Company.
  2. Enter any additional words you want to use in the empty boxes to the right.
  3. When you are finished, click OK.

Import Contacts into WebMail 

To import contacts into your address book, follow the steps below.

1
  1. From the Inbox, click the Addresses button.
  2. Click the Import button.
2
  1. Under File Format, choose an email program from the drop-down menu.
     

    Cox only supports importing contacts from the following formats.

    • Microsoft Outlook or Outlook Express
    • Netscape 7
    • Palm Desktop
    • WebEdge 2 and 3
  1. In the field next to File to Import, click the Browse button.
  2. Browse to the file you saved, select it, then click Open.

    Note: Your contacts from another email program must be saved to a file before you can import them into WebMail. Consult your email provider for instructions.
     
  3. Click OK.

Export Contacts out of WebMail 

To export contacts out of WebMail, follow the steps below.

1
  1. From the Inbox, click the Addresses button.
  2. Click the Export button.

export button

2
  1. Choose the email program format you want to use for the export.
     

    Cox only supports exporting contacts into the following formats.

    • Microsoft Outlook or Express
    • Netscape 7
    • Palm Desktop
    • WebEdge 2 or 3


file format
 

  1. Click OK.
3
Click the Save button on the pop-up window, then save the addresses.csv file to your computer. This file contains all your contacts.

save

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