• Shopping Cart
  • Contact Us
  • Select a Location
    Select a Location

    Current Location:

    Let us know the location you'd like to browse.

    OR
  • View Cart

Internet

Having problems with your Internet Connection? Did you know that most Internet connectivity issues can be solved by using our Modem Reset tool? Just sign-in, click the Reset button, and get back browsing the Web. >> Reset My Modem

Back Print Article

Managing Contacts in Classic WebMail

Last Updated: Fri, 10 Jun 2016 > Related Articles

167 rated this

Summary

Learn to add, change, or remove contact information in Classic WebMail.

Solution

There are many features in Classic WebMail to help you manage your contacts. This guide explains what they are and how to use them.
 

Before beginning, make sure you are signed in to Classic WebMail.

  1. Go to webmail.cox.net.
  2. Enter User ID and Password.
  3. Click the Classic WebMail radio button.
  4. Click Sign In.

Learn more about the following features.

Not what you were looking for? See Using Cox Classic WebMail for more articles.

Adding an Email Contact 

To add an email contact to your address book, follow the steps below.

1
From the WebMail Inbox, click on the email Subject to open the message.

email subject line
2
Click on the blue figure with the plus sign located to the right of the email address in the From: or To: fields.

blue figure with plus sign
3
In the pop-up window, check the box next to the email address to be added, and then click OK.

checkmark by email address
4
  1. To add contacts automatically, click Settings, then click Preferences.
  2. Scroll down to Address Collection and choose All Recipients.

    auto add

Creating an Email Contact 

To create an email contact, follow the steps below.

1
  1. From the WebMail Inbox, click Addresses.
  2. Click New Contact.
2
  1. Fill in the desired fields.
  2. Click OK.

Updating an Email Contact 

To update your contacts information, follow the steps below.

1
  1. From the WebMail Inbox, click Addresses.
  2. Under Addresses: All, below the Name column, click the contact you want to update.

    name
2
  1. Make changes to the address.

    addresses
  2. Click OK.

Deleting an Email Contact 

To delete a contact, follow the steps below.

1

From the WebMail Inbox, click Addresses.

addresses

2
  1. In your Address Book under the Name column, click the person or group to delete.

    name
     
    Result: You will see all the information for that contact.
  2. At the bottom of the window, click Delete.

    contact info

Searching for an Email Contact 

To search for a contact, follow the steps below.

1
  1. From the WebMail Inbox, click Addresses.
  2. Under Addresses: All, next to Export, click Search.

    Note: Do not click Search on the top menu because that only searches messages.
2
  1. Decide how you want to search for a contact, such as by First Name, Last Name, Nickname, or Company.
  2. Enter any additional words you want to use in the empty boxes to the right.
  3. When you are finished, click OK.

Importing Contacts into WebMail 

To import contacts into your address book, follow the steps below.

1
  1. From the WebMail Inbox, click Addresses.
  2. Click Import.
2
  1. Under File Format, select an email program from the drop-down menu.
     

    Cox only supports importing contacts from the following formats.
     

    • Microsoft Outlook or Outlook Express
    • Netscape 7
    • Palm Desktop
    • WebEdge 2 and 3
  1. In the field next to File to Import, click Browse.
  2. Browse to the file you saved, select it, then click Open.

    Note: Your contacts from another email program must be saved to a file before you can import them into WebMail. Consult your email provider for instructions.
     
  3. Click OK.

Exporting Contacts out of WebMail 

To export contacts out of WebMail, follow the steps below.

1
  1. From the WebMail Inbox, click Addresses.
  2. Click Export.

    export button
2
  1. Choose the email program format you want to use for the export.
     

    Cox only supports exporting contacts into the following formats.
     

    • Microsoft Outlook or Express
    • Netscape 7
    • Palm Desktop
    • WebEdge 2 or 3


file format
 

  1. Click OK.
3
Click Save on the pop-up window, then save the addresses.csv file to your computer. This file contains all your contacts.


save

Rate this Article:

Related Topics:

Give us your feedback:

Feedback

Maximum 500 characters

Back Print Article