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Installing McAfee Family Protection for Windows Powered by McAfee®

Last Updated: Mon, 29 Oct 2012 > Related Articles

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Provides the steps to install McAfee Family Protection for Windows.


As a Cox High Speed Internet Customer, you a have license to download Cox Security Suite Plus on up to 5 computers, and McAfee family protection on up to 3 computers. You must login with the primary account Holder User ID in order to use Cox Security Software.

For more information on what this means, see Understanding Digital Identities and Account Types.

Where you are in the process...

AboutActivationDownload and InstallationAdditional Support
In progress...Next...
McAfee security software is compatible with Windows 8. Customers may be prompted to reboot their computers after installing this operating system.

Click here if you are running Mac OS X.

After activating McAfee Family Protection on the Cox Internet Tools page, you will be forwarded to McAfee website to download the installation package.


On the Family Protection tab, click the Download button for McAfee Family Protection.


The Download button will result in an error if you have previously installed this software. See the FAQs in this article for more information.


Review the License Agreement, then click I Agree.



Click Start Download.

Write down or save a copy of the serial number on this page for reference. You will be prompted to enter this serial number during installation.



Once the download has completed, the InstallShield Wizard will run. Click Next.


After reviewing the End User License Agreement, select I accept the terms of the license agreement, then click Next.


Click Install.


Select Yes, I want to restart my computer now., then click Finish.


After reboot, enter the primary account User ID (Email Address) and Password used to log in to Cox.com to activate McAfee Family Protection. 


Click the close this window link. McAfee Family Protection is now installed on your computer.

Additional Support

Now that you have installed McAfee Family Protection, you are ready to start taking advantage of all of it's features.


If you require additional support, click the button below.

Additional Support


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