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The Internet should add convenience, not headaches. From step-by-step instructions to helpful tips, we'll help you install your equipment, troubleshoot problems, and get the most out of your online experience – minus the migraine.

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Motorola SB6182 Cable Modem

Last Updated: Mon, 14 Jul 2014 > Related Articles

6 rated this

Summary

Learn about the available ports and an explanation of the status lights on a Motorola SB6182 cable modem.

Solution



Front View

  

 
After the cable modem is successfully registered on the network, the Power, Receive, Send, and Online indicators illuminate continuously to indicate that the cable modem is online and fully operational. For more details, refer to the Modem Lights section.

Back View

 
 

 
The Motorola SB6182 has the following ports available on the back of the modem:

  • ETHERNET - Connects to the Ethernet port on your computer.
  • CABLE - Connects to the cable wall outlet.
  • Power - Connects the cable modem to the power adapter.

Modem Lights

The modem lights indicate the current status of your WiFi cable modem. To troubleshoot any connection problems, use the table below.

Modem LightStatusProblemSolution
Power
 
OffNo Power.Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Solid GreenNoneN/A

Receive 
 

 

FlashingScanning for downstream channel is in progress.Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Solid GreenNone. Connection from the computer to the Internet is established on one channel.N/A
Solid BlueNone. The modem is operating on more than one channel (downstream bond mode).N/A

Send

 

OffUpstream channel is inactive.Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
FlashingScanning for upstream channel is in progress.Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Solid GreenNone. Connection from the Internet to the computer is established on one channel.N/A
Solid BlueNone. The modem is operating on more than one channel (upstream bond mode).N/A

Online

 

OffNo connection.Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Solid GreenNone. Cable modem is operational.N/A
FlashingNone. Scanning for configuration parameters.N/A

LINK
 

OffNo devices connected.Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
FlashingNone. A single device is connected to the Ethernet port and data is being transferred between the PC and the cable modem.N/A
Solid BlueNone. Connected to 1000 Mbps.N/A
Solid AmberNone. Connected at 10 or 100 Mbps.N/A

MAC Address
  


MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F).A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Manufacturer Resources


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