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The Internet should add convenience, not headaches. From step-by-step instructions to helpful tips, we'll help you install your equipment, troubleshoot problems, and get the most out of your online experience – minus the migraine.

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Setting Up an Internet Connection in Windows 7 and Windows Vista

Last Updated: Tue, 28 Jul 2015 > Related Articles

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Learn how to connect a computer to the Internet using Windows 7 and Vista.


Want to set up an Internet connection on your PC? Learn how to using Windows 7 and Vista.
Note: Depending on your user access, you may be prompted to log in as the Administrator.

Cox does not support all versions of the Windows operating system. The following information is for reference only. For more help using Windows visit Microsoft support.

Click the Start button, then Control Panel, then View Network Status and Tasks.


  • Windows 7: On the left, click Change Adaptor Settings.
  • Windows Vista: Under Tasks, click Manage network connections.

Right-click Local Area Connection then click Properties.

  • Windows 7: Click Internet Protocol Version 4(TCP/IPv4) then click Properties.
  • Windows Vista: If the pop-up displays asking for permission, click Continue to open the Local Area Connections Properties window. Then click Internet Protocol Version 4(TCP/IPv4) then click Properties.

Under the General tab ensure the following are selected:

  • Obtain an IP address automatically
  • Obtain DNS server address automatically
Under the Alternate Configuration tab, ensure that the Automatic private IP address option is checked. Click the Advanced button.

Under the IP Settings tab, ensure the following:

  • The following options are listed: IP addresses and DHCP Enabled.
  • Nothing is listed under the Default gateways option.
  • The Automatic metric option is checked.

From the DNS tab, verify the following:

  • The Append primary and connection specific DNS suffixes option is selected.
  • The Append parent suffixes of the primary DNS suffix option is checked.
  • The Register this connection's addresses in DNS option is checked.
  • The Append these DNS suffixes (in order) option is NOT selected.
  1. From the WINS tab, verify the following:
    • .The WINS addresses box is empty.
    • The Enable LMHOSTS lookup option is checked.
    • The Default: Use NetBIOS setting from the DHCP server option is selected.
  2. Close any open windows by clicking OK.

Once all windows are closed you will be prompted to restart your computer. Once restarted, your changes should take effect. If not, go back to Local Area Connection, right-click and select Enable.

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