The Internet should add convenience, not headaches. From step-by-step instructions to helpful tips, we'll help you install your equipment, troubleshoot problems, and get the most out of your online experience – minus the migraine.
Reporting Email Misidentified as Spam or Rejected
Last Updated: Tue, 24 Mar 2015 > Related Articles
Learn how to notify Cox if email is mistakenly flagged as spam or rejected.
|Issue||Notification Method||Related Article|
|Email is misidentified as spam in Classic WebMail.||Use the This is Not Spam button.||Using Classic WebMail Features|
|Email is misidentified as spam in Enhanced WebMail.||Use the Not Spam button.||Managing Email Messages in Enhanced WebMail|
|Email is misidentified as spam in Outlook Express.||Forward email to email@example.com.||Forward Spam, Phishing, or Virus as an Attachment|
|Email is rejected.||Forward email to firstname.lastname@example.org.||Forward Spam, Phishing, or Virus as an Attachment|