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Netgear WNDR3700 Router

Last Updated: Wed, 21 May 2014 > Related Articles

40 rated this

Summary

Learn about the available ports and an explanation of the status lights on a Netgear WNDR3700 router.

Solution

Front View
 

Back View
 


The RangeMax Dual Band Wireless-N Gigabit Router WNDR3700 rear panel contains the following elements:

  • Power On / Off button
  • An AC power adapter outlet
  • Four local (LAN) 10/100/1000 Mbps Ethernet ports for connecting the router to local
    computers
  • An Internet (WAN) 10/100/1000 Mbps Ethernet port for connecting the router to a cable or
    DSL modem
  • A USB 2.0 port (backward compatible to USB 1.0/1.1) for attaching a USB storage device

Router Lights
 


The lights indicate the current status of your router. To troubleshoot any connection problems, use the table below.

Router LightStatusProblemSolution
Power / TestSolid GreenNoneThe router is powered on and ready.
Solid AmberThe router is starting up after being powered on.

When the router is turned on, the Power light turns amber for about 90 seconds and then turns green. If the light does not turn green, the router has a problem.


If the Power light is still amber 2 minutes after turning on power to the router complete the following:

  1. Turn the power off and back on to see if the router recovers. If not, proceed to Step 2.
  2. Clear the router's configuration to factory defaults.
    1. Use a sharp object such as a pen or a paper clip to press and hold the Restore Factory Settings button (located on the bottom of the router) for about 5 seconds, until the Power light begins to blink.
    2. Release the restore factory settings button, and wait for the router to restart, and for the Power light to stop blinking and become solid green.

      Note: This will set the routers IP address to 192.168.1.1. The factory default settings will be restored so that you can access the router from your Web browser using the factory defaults.


If the error persists, you might have a hardware problem and should contact technical support.

Blinking AmberFirmware is upgrading or the Restore Factory Settings button has been pressed and the router is in the process of restoring the factory default settings.N/A
Blinking GreenFirmware is corrupted.

To restore your firmware:

  1. Make sure that your PC is connected to your router and the router is powered on.
  2. Insert the Resource CD that came with your router into your PC.
  3. Click Supporting Software, then Netgear Firmware Recovery Utility, and follow the prompts for the recovery process.
  4. After firmware recovery is complete, follow the prompts to restore your configuration.
OffPower is not being supplied to router.

If the Power and other lights are off complete the following:

  • Make sure that the power cord is connected to your router and that the power
    adapter is connected to a functioning power outlet.
  • Check that you are using the power adapter supplied by Netgear for this router.

If the error persists, you may have a hardware problem and should contact technical support at 1-877-216-9014.

2.24 GHzOffThe 11n mode at 2.4 GHz is off.N/A
Solid GreenThe router is operating in 11n mode at 2.4 GHz.N/A
Blinking GreenData is being communicated over a wireless network.N/A
5 GHzOffThe 11n mode at 5 GHz is off.N/A
Solid BlueThe router is operating in 11n mode at 5 GHz.N/A
Blinking BlueData is being communicated over the wireless network.N/A
USBOffNo USB device is connected, or the Safely Remove Hardware
button has been pressed and it is now safe to remove the attached
USB device.
Attach USB device as applicable.
Solid GreenThe USB device has been accepted by the router and is ready to be used.N/A
Fast Blinking GreenThe USB device is in use.N/A
InternetSolid AmberThe Internet is not accessible.

When the router is turned on, the Internet light turns amber for about 70 seconds and then turns green. If the light does not turn green, the router has a problem. If the Internet light is still amber two minutes after turning on power to the router:

  1. Turn the power off and back on to see if the router recovers. If not, proceed to step 2.
  2. Confirm that you have the correct Internet setting. Clear the router's configuration to factory defaults.
Blinking AmberInitializing connection and obtaining an IP address.The light should turn green within several minutes. If it does not, check the Internet
connection on the modem.
Solid GreenAn IP address has been received; ready to transmit data.N/A
Blinking GreenData is being transmitted and received.If your Internet light is green or blinking green, then you have a good Internet connection, and your wiring is correct.
OffThe Ethernet cable is not connected to the modem.

If the Internet light is off, verify that the Ethernet cable is securely connected between the cable  modem, and that both the modem and wireless-N gigabit router are turned on.

If either the LAN or Internet lights do not light when the Ethernet connection is
made, check the following:

  1. Make sure that the Ethernet cable connections are secure at the router and
    at the computer.
  2. Make sure that power is turned on to the connected computer.
  3. Be sure you are using Ethernet cables like the cable that was supplied with
    the wireless-N gigabit router.
LAN
Ports 1-4

(Local Area Network)
Solid GreenNone.The LAN port has detected a 1 Gbps link with an attached device.
Blinking GreenData is being transmitted at 1 Gbps.N/A
Solid AmberThe LAN port has detected a 10/100 Mbps link with an attached device.N/A
Blinking AmberData is being transmitted at 10/100 Mbps.N/A
OffNo link is detected on this port.

If either the LAN or Internet lights do not light when the Ethernet connection is made, check the following:

  1. Make sure that the Ethernet cable connections are secure at the router and
    at the computer.
  2. Make sure that power is turned on to the connected computer.
  3. Confirm that you are using Ethernet cables like the cable that was supplied with the wireless-N gigabit router.
WLAN(Wireless Local Area Network)OnNone. Pressing the wireless LAN button turns on the 2.4 GHz and 5 GHz wireless radios, indicated by 2.4 GHz and 5 GHz LEDs being lit.N/A
OffThe 2.4 GHz and 5 GHz radios are off, and their LEDs are turned off.N/A
Push 'N' Connect WPSOnThe WPS function is turned on.

The light below the WPS button blinks green when the function is first turned on. Before turning on the WPS button, confirm that the WLAN button is on. If both wireless radios are off (2.4 GHz and 5 GHz LEDs are off), the WPS will not work. Refer to Using Push 'N' Connect (WPS) to Configure Your Wireless Network in the User Manual.

OffThe WPS function is turned off.N/A

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