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Using McAfee Virtual Technician to Check Computer Health

Last Updated: Thu, 21 Aug 2014 > Related Articles

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Learn to use McAfee Virtual Technician to check computer health.


Cox Security Suite Powered by McAfee offers you the option to check your computer for issues it may be experiencing. McAfee Virtual Technician (MVT) can be downloaded to your desktop for easy access any time you need it. To install and use MVT follow these 11 steps.

For additional help with any Security Suite feature visit the McAfee Community. 


If you have already installed McAfee Virtual Technician (MVT) double-click the icon on your desktop then move to Step 8.

MVT icon

If  you have not installed it, move to Step 2.


Visit the MVT site at http://mvt.mcafee.com.


When the application displays click Next. When the File Download dialog box displays, click Run.

highlights Run button

If prompted by your Windows system, click Run again.

Note: Windows 7 and Vista users may be prompted to allow the application to run. If this happens click Yes in the
User Account Control dialog box.

When the next box displays read the notice and if you accept it,  click I Agree.

highlights I Agree button


Allow the application to install.

Virtual Technician installing



Once the installation completes, choose the following options, then click Finish. You should now have a desktop icon for MVT.  

highlights schedule choices


After double-clicking the desktop icon, MVT will begin initializing.

Virtual Technician initializing


From the Welcome screen click Next.

Welcome page, highlights Next button


MVT will begin to scan your computer for issues.

Virtual Technician running


If MVT does not detect any issues you will see a screen similar to the one below. If it does detect issues MVT will tell  you how to repair them or offer to provide you with additional technical support.

No problems found page

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