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Activating McAfee Family Protection Powered by McAfee®
Last Updated: Tue, 02 Jun 2015 > Related Articles
To activate your license for McAfee Family Protection, use the steps below.
For more information on what this means, see Understanding Digital Identities and Account Types.
Using Cox Security Software
Remember you can always find all the useful features of your McAfee software right on your desktop with McAfee Security Center. Just click the appropriate link in Cox Security Software Features.
Verify all Anti-Virus Software has been removed.
You need to uninstall any existing anti-virus programs running on your computer. Complete the steps for your Operating System.
- Click the Windows Start icon.
- Click Control Panel or Settings and then Control Panel.
- Click Add or Remove Programs.
- Locate your existing anti-virus software in the program list and click to highlight it. Then click Remove or Uninstall.
- If the system prompts you to remove or uninstall software, select Yes.
Mac OS X
- Go to the Applications folder on the Mac main hard drive.
Locate your existing anti-virus software in the program list and remove it.
Follow the uninstall steps outlined in the software user manual.
In your web browser, go to http://www.cox.com/css.
Note: If you do not remember your password, click the Forgot your Password? link.
Click Activate Now under McAfee Family Protection.
If you see a Manage button instead of Activate Now, you have previously installed this software.
For more explanation on the difference between an Authorized User and a Account Holder User ID on Cox.com, see Understanding Digital Identities and Account Types. For additional help, see Troubleshooting Cox Security Software.
Result: The following window displays informing you that your McAfee Family Proection account is activating.
Downloading the Software Package
Now that you have activated McAfee Family Protection, you will be redirected to the McAfee website to download the software package to your computer. Select your platform below.
Your license allows you to install McAfee Family Protection on up to three (3) computers.