• Shopping Cart
  • Contact Us
  • Select a Location
    Select a Location

    Current Location:

    Let us know the location you'd like to browse.

  • View Cart


Having problems with your Internet Connection? Did you know that most Internet connectivity issues can be solved by using our Modem Reset tool? Just sign-in, click the Reset button, and get back browsing the Web. >> Reset My Modem

Back Print Article

Deactivating McAfee Family Protection®

Last Updated: Fri, 23 Sep 2016 > Related Articles

6 rated this


Use these steps to deactivate McAfee Family Protection® on your computer.


As a Cox High Speed Internet customer, Cox Security Suite Plus powered by McAfee® is licensed for installation on up to five devices, and McAfee Family Protection® on up to three computers.

Note: As of September 22, 2015, McAfee Family Protection is no longer available to download for new users. Existing users can continue using the software.

In a web browser, go to www.cox.com/css.

Enter your primary account holder User ID and Password, then click Sign In.

Note: If you do not remember your password, click the Forgot User ID / Password? link.

highlights Internet Tools sign in

Click Manage to access McAfee Family Protection options.

highlights Manage button

If you see Activate instead of Manage, you have not yet activated and installed McAfee Family Protection on your computer. See Activate Cox Security Suite Plus for instructions.

Click Deactivate McAfee Family Protection.

highlights Deactivate link
Click Deactivate.

highlights Deactivate button

After deactivating McAfee Family Protection, a confirmation message displays with instructions on how to uninstall McAfee Family Protection.

Deactivating is not the same as uninstalling. You must also uninstall the software once deactivation is complete.


Choose one of the following to complete the uninstall process.

Uninstall for Windows

Uninstall for Mac OS X

Rate this Article:

Related Topics:

Give us your feedback:


Maximum 500 characters

Back Print Article