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Deactivating McAfee Family Protection®

Last Updated: Mon, 21 Sep 2015 > Related Articles

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Use these steps to deactivate McAfee Family Protection® on your computer.


As a Cox High Speed Internet customer, Cox Security Suite Plus powered by McAfee® is licensed for installation on up to five devices, and McAfee Family Protection® on up to three computers.

Note: As of September 22, 2015, McAfee Family Protection is no longer available to download for new users. Existing users can continue using the software.

In a web browser, go to www.cox.com/css.

Enter your primary account holder User ID and Password, then click Sign In.

Note: If you do not remember your password, click the Forgot User ID / Password? link.

highlights Internet Tools sign in

Click Manage to access McAfee Family Protection options.

highlights Manage button

If you see Activate instead of Manage, you have not yet activated and installed McAfee Family Protection on your computer. See Activate Cox Security Suite Plus for instructions.

Click Deactivate McAfee Family Protection.

highlights Deactivate link
Click Deactivate.

highlights Deactivate button

After deactivating McAfee Family Protection, a confirmation message displays with instructions on how to uninstall McAfee Family Protection.

Deactivating is not the same as uninstalling. You must also uninstall the software once deactivation is complete.


Choose one of the following to complete the uninstall process.

Uninstall for Windows

Uninstall for Mac OS X

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