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Deactivating McAfee Family Protection

Last Updated: Thu, 09 Apr 2015 > Related Articles

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Use these steps to deactivate McAfee Family Protection on your computer.


As a Cox High Speed Internet customer, you have a license to download Cox Security Suite Plus on up to five computers, and McAfee Family Protection on up to three computers. You must login with the Primary Account Holder User ID in order to use Cox Security Software. For more information, see Understanding Digital Identities and Account Types.


In a web browser, go to www.cox.com/css.

Enter your primary account holder User ID and Password, then click Sign In.

Note: If you do not remember your password, click the Forgot User ID / Password? link.

highlights Internet Tools sign in

Click Manage to access McAfee Family Protection options.

highlights Manage button

If you see Activate instead of Manage, you have not yet activated and installed McAfee Family Protection on your computer. See Activate Cox Security Suite Plus for instructions.

Click Deactivate McAfee Family Protection.

highlights Deactivate link
Click Deactivate.

highlights Deactivate button

After deactivating McAfee Family Protection, a confirmation message displays with instructions on how to uninstall McAfee Family Protection.

Deactivating is not the same as uninstalling. You must also uninstall the software once deactivation is complete.


Choose one of the following to complete the uninstall process.

Uninstall for Windows

Uninstall for Mac OS X

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