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The Internet should add convenience, not headaches. From step-by-step instructions to helpful tips, we'll help you install your equipment, troubleshoot problems, and get the most out of your online experience – minus the migraine.

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Ubee SpeedStream 60678EU

Last Updated: Mon, 05 Jan 2015 > Related Articles

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Summary

Overview of available ports and an explanation of status lights on a Ubee (formerly Ambit) SpeedStream 60678EU cable modem.

Solution


Installation

 

If you need help setting up your cable modem, use the following articles:


The Ubee / Ambit SpeedStream 60678EU is a DOCSIS 2.0 cable modem.

Front View 



After the cable modem has successfully registered on the network, the usb or enet, ready, and sync indicators illuminate continuously to indicate that the cable modem is online and fully operational. For more details, refer to the Modem Lights section.

Back View 



The Ubee / Ambit SpeedStream 60678EU has the following ports available on the back of the modem:

  • Power - Connects the cable modem to the power adapter.
  • USB - Connects to the USB port on your computer.
  • Enet - Connects to the Ethernet port on your computer.
  • Cable - Connects to the cable wall outlet.

Modem Lights 


The modem lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.


 

Ethernet Connection - Modem functioning correctly

 

USB Connection - Modem functioning correctly

 

Modem Looking for Cable Connection 

Modem LightStatusProblemSolution
powerSolid GreenNoneN/A
OffNo powerVerify power supply connections and electrical outlet. Also make sure the outlet is not connected to a switch.
usbSolid GreenNone - USB connection to the computer foundN/A
OffNo USB foundVerify USB cable connections, the TCP/IP settings and the USB cable. You might need to reinstall the USB drivers. If this does not resolve the issue, contact Customer Support.
enetSolid GreenNone - Ethernet connection to computer foundN/A
OffNo Ethernet foundVerify Ethernet cable connections, the TCP/IP settings and the NIC. You might need to reinstall the NIC drivers. If this does not resolve the issue, contact Customer Support.
sendFlashing GreenNone - transferring data.N/A
recvFlashing Green

 
Sync and Ready LED Off

Searching for cable connection

Sync and Ready LED On - transmitting data
Verify all cable connections and try resetting the modem. If connection is OK and modem reset does not correct the problem, contact Customer Support.
OffNo cable connectionVerify all cable connections and try resetting the modem. If connection is OK and modem reset does not correct the problem, contact Customer Support.
syncSolid GreenNoneN/A
readySolid GreenNoneN/A

MAC Address Label 



MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.


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