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Searching for Email Messages in Classic WebMail

Last Updated: Mon, 10 Aug 2015 > Related Articles

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Learn how to search for email messages in Classic WebMail.


Looking for a particular message in your Inbox? Find it faster using the Search button in Classic WebMail.

Before beginning, make sure you are signed in to Classic WebMail.

  1. Go to
  2. Enter User ID and Password.
  3. Click the Classic WebMail radio button.
  4. Click Sign In.

Not what you were looking for? See Using Cox Classic WebMail for more articles.

  1. From the WebMail Inbox, click Search.

  1. In the Search for: field, enter a word or phrase to help you find the message, such as the sender's name.
  2. Choose from the following search options for where the search looks for that word or phrase.
    • Subject field
    • From field
    • To field
    • Message body
  3. Place a check in the Match Case box to search using matching upper and lower case letters with your search word or phrase.

    Note: If you enter "Bob" in the Search for: field and check the Match Case box, the search finds "Bob" but not "bob."
  4. In the Search in: fields, place a check by each folder in which you want to search. To search all the folders, place a check in the Search all folders box.

    Note: You must choose a folder in order to obtain results.
  5. Click OK.

    search for

    • If email messages are found that meet the criteria of your search, they display in the Search Results window.
    • If no email messages are found, the Search Results window displays No Messages. To refine your search, click Search again.

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