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Searching for Email Messages in Classic WebMail

Last Updated: Mon, 06 Feb 2017 > Related Articles

94 rated this


Learn how to search for email messages in Classic WebMail.


This support article helps you get the most from Classic WebMail. Before beginning, make sure you are signed in.

  1. Go to webmail.cox.net.
  2. Enter your User ID and Password.
  3. Click the Classic WebMail radio button.
  4. Click Sign In.

Classic WebMail Inbox

After you sign in to Classic WebMail, your Inbox displays in the following format.

Classic WebMail Inbox

Not what you're looking for? Get the support you need by visiting our Cox Email Support Center.

Searching for Messages

Looking for a particular message in your Inbox? Find it faster using the Search feature in Classic WebMail.

  1. From the WebMail Inbox, click Search.

  1. In the Search for: field, enter a word or phrase to help you find the message, such as the sender's name.
  2. Choose from the following search options for where the search looks for that word or phrase.
    • Subject field
    • From field
    • To field
    • Message body
  3. Place a check in the Match Case box to search using matching upper and lower case letters with your search word or phrase.

    Note: If you enter "Bob" in the Search for: field and check the Match Case box, the search finds "Bob" but not "bob."
  4. In the Search in: fields, place a check by each folder in which you want to search. To search all the folders, place a check in the Search all folders box.

    Note: You must choose a folder in order to obtain results.
  5. Click OK.

    search for

    • If email messages are found that meet the criteria of your search, they display in the Search Results window.
    • If no email messages are found, the Search Results window displays No Messages. To refine your search, click Search again.

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