The Internet should add convenience, not headaches. From step-by-step instructions to helpful tips, we'll help you install your equipment, troubleshoot problems, and get the most out of your online experience – minus the migraine.
Cox Browser Alerts
Last Updated: Fri, 24 Apr 2015 > Related Articles
Cox browser alerts are used to inform our Cox High Speed Internet residential customers on a range of topics, including virus alerts, account services, and equipment upgrades.
If you receive a Cox browser alert, review the message and follow any included steps to resolve the issue. For more information about these notifications, see About Cox Browser Alerts.
|Type of Alert||Reason for Alert||Link to Sample Image|
|Cox WiFi||Cox will notify you through a Cox browser alert when you are connected to the Cox WiFi network.||Cox WiFi|
|Device Exchange||Cox will notify you through a Cox browser alert about required equipment upgrades to help you achieve the speeds offered in your package, or if recent service changes impact your equipment.|
|Modem Activation Reminder||Cox will notify you through a Cox browser alert to activate the device you have received from Cox.||Modem Activation Reminder|
|Planned Maintenance||Cox will notify you through a Cox browser alert to inform you of upcoming planned maintenance that will affect your service.||Planned Upgrades|
|Suspicious Activity||Cox will notify you through a Cox browser alert when you need to reset your Cox.net email password.||Suspicious Activity|
|Virus||Cox will notify you through a Cox browser alert when a computer in your household is infected with a virus.|