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Cox Browser Alerts

Last Updated: Fri, 15 Aug 2014 > Related Articles

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Summary

Cox browser alerts are used to inform our Cox High Speed Internet residential customers on a range of topics, including virus alerts, account services, and equipment exchanges.

Solution

If you receive an alert, review the message and follow any included steps to resolve the issue. For more information about these notifications, see About Cox Browser Alerts.
Listed below are active alerts from Cox that you may see while on the Internet. Cox uses Cox browser alerts to inform you directly via a browser pop-up window regarding important information.
Reason for AlertReason for AlertLink to Sample Image
Channel Access RemindersCox will attempt to notify you through a Cox Browser Alert of a channel that requires certain equipment to access it.
Cox WiFiCox will notify you through a Cox Browser Alert when you are connected to the Cox WiFi network.Cox WiFi
Device ExchangeCox will attempt to notify you through a Cox Browser Alert about equipment upgrades.
Modem Activation ReminderCox will attempt to notify you through a Cox Browser Alert with a reminder to activate the device you have recently received.Modem Activation Reminder
On-Screen TV Guide UpdatesCox will attempt to notify you through a Cox Browser Alert about upcoming planned maintenance to your on-screen TV guide.TV On-Screen Guide Update
Planned MaintenanceCox will attempt to notify you through a Cox Browser Alert about upcoming planned maintenance that will affect your service.Planned Upgrades
Suspicious ActivityCox will attempt to notify you through a Cox Browser Alert in the event you need to reset your Cox.net email password.Suspicious Activity
VirusCox will attempt to notify you through a Cox browser alert if we believe a computer in your household is infected with a virus.

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