• Shopping Cart
  • Contact Us
  • Select a Location
    Select a Location

    Current Location:

    Let us know the location you'd like to browse.

  • View Cart


Having problems with your Internet Connection? Did you know that most Internet connectivity issues can be solved by using our Modem Reset tool? Just sign-in, click the Reset button, and get back browsing the Web. >> Reset My Modem

Back Print Article

Turning Off Voice Mail

Last Updated: Thu, 06 Oct 2016 > Related Articles

65 rated this


View steps to turn off Cox Voice Mail.


By default, an unanswered calls go to your Cox Voice Mailbox after four rings. Changing the rings to nine allows your personal answering machine, if you have one, to intercept the call.

To disable the Voice Mail feature of your Cox home phone service, you can turn voice mail off completely by completing the following steps.

Phone Tools

  1. Sign in to Phone Tools at http://phonetools.cox.com.
  2. Click to expand the Settings menu.
  3. Click Voice Mail and click the Off button.

    Note: You can also turn off voice mail by accessing Cox Connect using your Smartphone, Android, or Apple device. For more information, see Checking Your Voice Mail.

Rate this Article:

Related Topics:

Give us your feedback:


Maximum 500 characters

Back Print Article