• Español
  • Select a Location
    Select a Location


    Let us know the location you'd like to browse.


    Already a Cox Residential customer?

    Looking for Business services? Go to Cox Business home


The Internet should add convenience, not headaches. From step-by-step instructions to helpful tips, we'll help you install your equipment, troubleshoot problems, and get the most out of your online experience – minus the migraine.

Back Print Article

Power of Attorney Guidelines

Last Updated: Tue, 30 Sep 2014 > Related Articles

6 rated this


Refer to the following guidelines prior to submitting a Power of Attorney (POA) to Cox.


Power of Attorney

A power of attorney (POA) or letter of attorney is a written authorization to act on another's behalf in private affairs, business, or some other legal matter. The person authorizing the other to act is the principal, grantor, or donor (of the power), and the one authorized to act is the agent, donee, or attorney or, in some common law jurisdictions, the attorney-in-fact.

Power of Attorney - Types

Special or LimitedAuthorizes an agent to act on the customer's behalf in specific situations.
GeneralAuthorizes an agent to act on the customer's behalf in a variety of situations.
Health Care or Medical
  • Authorizes an agent to make health care decisions for the patient (customer) due to incapacitation. 
    Note: A living will is not a POA.
  • A medical POA is not acceptable for changes on a Cox account.
DurableCan be a General, Special, or Health Care with special durability provisions, such as grantor (customer) becomes mentally incompetent while the POA is in effect. The durability provision allows the document to stay in effect.
Psychiatric Advance DirectivesEnables preferences for care before the patient (customer) becomes incapacitated by recurring mental illness.
SpringingTakes effect after the incapacity of the grantor or some other definite future act or when the power goes into effect.
FinancialApplies to securities broker in order to perform extensive investment functions on the principal's (customer's) behalf.
Revocation of Power of AttorneyAllows the customer to revoke a POA document.

Cox Qualifications for Accepting a POA

  • The POA must be in writing. Oral agreements are not accepted.
  • The POA must indicate that it is specifically for managing the account holder's financial affairs / accounts.

    Note: A medical POA is not acceptable for changes on a Cox account.
  • The grantor (customer) of the POA must be the account holder for the Cox account.
  • The POA must be signed by correct parties.
  • Must include effective dates.
  • Must be notarized.
  • If the grantor (customer) dies, the POA is no longer valid.



Rate this Article:

Related Topics:

Give us your feedback:


Maximum 500 characters

Back Print Article

Need More Help?