• Español
  • Select a Location
    Select a Location


    Let us know the location you'd like to browse.


    Already a Cox Residential customer?

    Looking for Business services? Go to Cox Business home


The Internet should add convenience, not headaches. From step-by-step instructions to helpful tips, we'll help you install your equipment, troubleshoot problems, and get the most out of your online experience – minus the migraine.

Back Print Article

Deactivate Cox Security Suite Plus

Last Updated: Fri, 23 Jan 2015 > Related Articles

3 rated this


Learn how to access McAfee and deactivate Security Suite Plus from your PC or Mac.


As a Cox High Speed Internet Customer, you have license to download Cox Security Suite Plus on up to 5 computers, and McAfee family protection on up to 3 computers. You must login as the Primary Account Holder User ID in order to use Cox Security Software. For more information on what this means, see Understanding Digital Identities and Account Types.


From your browser, enter http://www.cox.com/css to access Internet Tools.


Enter your User ID and Password, then click Sign In.

Note: If you do not remember your password, click the Forgot Password? link.


highlights Internet Tools sign in


Click Manage to access Security Suite Plus options.

highlights Manage button

If you see the "Activate" button instead of "Manage", you have not yet activated and installed Security Suite Plus on your computer. Please see Activate Cox Security Suite Plus for instructions.


Click the Deactivate Cox Security Suite Plus link.

highlights Deactivate Cox Security Suite Plus link


Click the Deactivate button.

highlights Deactivate button


After deactivating Cox Security Suite, a confirmation message displays with instructions on how to uninstall the software.

Deactivating is not the same as uninstalling. You must also uninstall the software once deactivation is complete.


Choose one of the following to complete the uninstall process for Cox Security Suite:

Uninstall for Windows

Uninstall for Mac OS X

Rate this Article:

Related Topics:

Give us your feedback:


Maximum 500 characters

Back Print Article

Need More Help?